Len Harris Appliances

I was in the market for a new vacuum. They had it in stock. This is a store of professional house hold appliances that are not planned for obsolescence. I paid a close look to the rest of their inventory. They know their appliances best suited for anyone’s home. I was quite impressed. It’s a mom and pop store that has been around for decades with comparable prices of the the brick and mortar stores. Pricing is very competitive They aim to please the customer. This is a no joke — professional store/​staff. Down to earth, knowledgeable employees. No pretentiousness. This is «my next» store for appliances. A1

We had an A/​C installed this morning. After a very professional and easy buying process (which we completed over the phone — so convenient) the service guys arrived on time (actually, a little early) and were courteous, professional, helpful, fast — and they cleaned up incredibly well when they were done. We always buy our appliances with Len Harris — this most recent experience ensures we always will. THANK YOU!

All there is to say… terrific! Prices are good, and the people that come to install appliances are fabulous! Franklin was so nice, he and his helper were immaculate, no mess after taking out and then installing new stove and microwave with backsplash! The guys that delivered my fridge the next day actually washed the wall behind the old unit!

When we purchased our home in 2oo4, the previous owners kept meticulous details about where they purchased their applicances from as well as their experiences and they raved about Len Harris. So it made sence that we would continue to visit and make purchases from Len Harris. In the last 11 years, we purchased 4 air conditioners, a dehumidifier, over the range microwave, gas range, and dishwasher. Each appliance was offered at a comparably low price to other retailers, and more importantly, the installation professionals were TRULY professional. When I had a problem with a recent purchase due to a defect, Len not only took the item back, but offered another «upgraded» item as an alternative which has proved to be outstanding. Few retailers still exist like Len Harris. Those who have the advantage of being able to shop here, however, are able to experience «old style» shopping. To show how professional they are, they offered a $ 30 manufacturer’s rebate on one of our air conditioners. When I attempted to apply for the rebate, I needed the serial number that was obscured on the label of the A/​C unit because the label was between the room and the outside wall. When I looked through the literature, I found the installers had cut out the model number and serial number from the carton and included it with the instruction manual. THAT is an example of what makes Len Harris’ professional staff stand out above the rest.

Two realtors instantly suggested Len Harris when I asked where I could get kitchen appliances at reasonable cost and quick delivery. Parking lot immediately set me at ease and put me in good shopping mode. I purchased a SS fridge and it was delivered the very next day, with the old one removed (for a small tip). i am currently expecting a microwave over-​the-​stove shelf and plan on returning for one, poss two A/C’s. Good job!

Great prices, expert opinion, won’t just sell you crap to make the sale. We have a small kitchen in a rented apartment. They found us gorgeous appliances that would fit easily. On the day of install, the workers came unloaded quickly, hauled away the yucky old stuff. They fixed the gas line so it wasn’t sticking out, and were very efficient. I love my new kitchen.

This place is a treasure. A neighborhood location (two blocks North of Union Turnpike on 164^th St) with the selection of a HUGE box appliance store. But there are so many BIG differences from this place to the BIG stores.
First: Very personalized, personal and personable service. Len and Howard, and now Joe… are all GREAT guys. They answer all your questions (even some you might not ask) and never try you SELL you anything.
Second is the selection: HUGE. Everything! Besides refrigerators, stoves, dishwashers, microwaves vacuum cleaners, air conditioners, room fans, heaters… BIG and tiny, toaster ovens, home phones, flat screen TVs, BBQ grills and even a few pots and pans. They also carry (which I just bought last week) a laundry detergent called PERSIL… made in Europe. I was finding that my TIDE with «Bleach» wasn’t getting my whites «their whitest white». I asked Len to give me the «pitch’. He explained some technical detergent stuff and I bought the small box (powder with blue sparkles). This is my NEW favorite thing in the world. ½ cup and my whites are once again really WHITE.
Third: Their prices are fantastically comparable (and sometimes even better) than the BIG stores. From my personal perspective… even if the price is a buck or two more… for this kind of personal service… I’m paying it. I like to support the neighborhood businessman. This place has been here for over 30 years.
Fourth: Delivery and Installation are awesome. This makes it ALL worthwhile. You get a realistic time for delivery. If they’re not running on time… THEY CALL TO TELL YOU.
Len’s delivery/​installation guys are excellent. Clean. Courteous. Efficient. And they take away the boxes, packing and old stuff.
Fifth: Follow-​up. If ever there is an issue, you call the store, speak with Len and Howard… explain the issue… and they tell you what’s best. If necessary… they send Franklin or another service person to take care of the issue. Done.
After over twenty years dealing with these guys… I’m not just a customer… I’m a FAN.
If a terrific selection of great products and EXTRAORDINARY knowledgable and personal service matter to you… This is your Go To place.

Excellent, relaxed service. A nice change from pushy, annoying sales people at most large chains. Knowledgeable stuff. Joe was very helpful, beyond the info pertaining to the unit that I ended up buying. Delivery was arranged to accommodate my time-​table. Prices are very competitive. Very pleased.

Each purchase made has been a winner. Advice, service, delivery cannot be praised highly enough.
I would never buy anywhere else, and I am prudent about my purchases.

How easy is it to 1) order a refrigerator 2) deliver it to my apt and 3) haul away the old fridge?
The answer is easy if you order from Len Harris. I ordered a fridge over the phone with Howard and got it delivered the next day! Ordering this large appliance was one of the most enjoyable experiences after living without a working fridge for over 2 months.
During my order, Howard and I discussed logistics of the delivery like my 5 steps and the angles in my narrow hall so that his delivery guys would have no surprises. I got a straightforward delivery rate and haul-​away fee which was fair and an overview of the process. When I inquired about a delivery time he told me I could ring him the next day to check in on the timing.
The next day 2 delivery guys came, climbed down 5 steps, swooped through the narrow hall, installed the fridge and hauled the old one away. In and out, no complaints, no damage to the walls, nada. My service from Len Harris was A+ — these guys are the real deal!

Indeed. I loved my salesman Howard.
So, My washer broke. I went to get a new one. Howard cut me a good deal. The new one was jumping. I was upset. I called him to return it. He took it back. I got a new one. He still gave me a good deal.
I know there is a bigger chain with Len Harris, but they sure don’t act like a big box chain. This is the neighborhood store that people have known back in the Leave it to Beaver days where they care about your satisfaction.
If you want a good deal with that type of old timey service, then this is it.

Forget PC Richards — Len Harris will not only give you the best info, but also great deals. I went in to look at a fridge and ended up buying much more. Len is stoically honest and if I had listened to him about buying a smaller AC I would have been saved the sweat of installing one that was too big which Len took back without hesitation. This is real customer attention and service.
For a small place, he has an amazing selection, from kitchen appliances to flat screen tvs and security systems. He has a selection of the best products but for good prices. It’s worth checking out. In the very least, even if you buy elsewhere, you’ll get the best advice.