Holiday Inn Express & Suites Fremont – Milpitas Central

My husband and I stay here when we want to get away from home.
This hotel is located at the perfect spot! It’s a less than a 5 minute drive to so many restaurants and shopping centers. Rooms are always clean. Breakfast is pretty decent and simple. Just be happy it’s free :)

All the usual Holiday Inn benefits like free wifi, free breakfast, etc.
Here’s why I like this particular one over the others
1) It’s not as crowded so breakfast time is a lot nicer because you’re not trying to fight for a table
2) The entire hotel is just a lot quieter in general due to less traffic. Ask for a room that doesn’t face the freeway
3) The staff is great
The only downside is there’s currently some sort of road construction so you can’t get to the hotel if you’re coming from the Auto Mall parkway exit

Stayed here for a family reunion a while back and I absolutely loved it.
We were upgraded to a suite with a kitchen, they must have ran out of standard rooms and NO we weren’t charged a penny more for this. We weren’t prepared for the kitchen so we didn’t bring anything to «cook» we just had our microwaveable foods but I would have loved to have brought my rice cooker lol
Suite had a full kitchen. I believe 2 burner stove, full size fridge and a dishwasher. It had almost everything u needed: glasses, silverware, plates, pots, pans etc. except a rice cooker hahah. King size bed in one room with a door and a living room with a sofa-​bed. With still plenty of room to play.
Pool was nice and heated! I hate ice cold pools. Spa wasn’t too hot and not too cold it was perfect! Staff was real nice about letting us take a late night dip and told us as long as we kept it down, we’re good.
Breakfast was standard nothing special that I can recall and definitely not below standard either.
I would stay again… my parents already booked another room for our reunion. I would have booked as well, but I’m not attending this year :(

One of the biggest rooms I’ve stayed in, had a kitchen without burners or dishwasher, loved the bed and desk as well as entertainment center, good service! Would recommend!

I came here with my boyfriend and his friend because they were going to go to Saddle Rack. I’m only 20 so I just stayed in the hotel and relaxed. My boyfriend got the Saddle Rack rate so it wasn’t too expensive for one night and the room had two beds. The room had everything including: a microwave, a fridge, a sink, and a wall between the two beds. The room was clean and so was the bathroom. Good place to stay if you are heading to Saddle Rack since they have a shuttle to the place too.

I stayed at the Holiday Inn Express & Suites in Fremont with my daughter who is on a travel softball team and I DO NOT RECOMMEND this place to anyone. The customer service was horrible and the first floor of the hotel smelled of some sort of chemical or gas.
Primarily the reason for my bad review is because I received horrible customer service from the front desk clerk Eipal. My 10 year old daughter left her iPad in the hotel room, so I called the front desk and Eipal was not helpful. She was so unfriendly, displayed a horrible attitude and came across as very condescending and righteous. She never once put herself in my shoes, all she said was «housekeeping is closed and you’re going to have to wait until tomorrow» We’re talking about a $ 700 iPad with confidential information, so I was naturally worried. I knew the iPad was in the hotel from tracking it on «find my iPhone, but I wanted to make sure it was in a SAFE place and not in the hotel room where a new guest could possible steal it. After basically demanding to speak to the manager over the phone, our iPad was given to me, but not after some unnecessary grief from Eipal. She looked me in the eye at one point and said, «FYI.I had to wake up the guest to check on your iPad» and «SEE, i told you the iPad was the hotel» These comments were unnecessary. I’m a customer, a paying customer and the very least I expect is a good attitude and service with a smile. I DO NOT RECOMMEND THIS hotel to anyone!!!

I’m a frequent business travel and HI Express is my hotel of choice. This location was particularly great. I spent 3 days. Love the free happy hour, love a solid breakfast, attentive staff. Great location. Walking distance to EVERYTHING you need while away from home.

We have been here twice for the Saddlerack deal which is great. This time there was some negatives with the room. There were cracks all throughout the shower, and parts of the bathroom definitely needed some touching up. Then we saw what appeared to be blood on the curtains. The last room we were in had blood on the bathroom walls. Not sure what was going on in these rooms but they need to do some better cleaning and maintenance.

I have stayed here twice, once on New Years and once this past weekend, both with the saddle rack discount. CALL for the discount of 89 plus tax! Their website also has deals when you book at least 2 weeks in advance. On New Years Eve it cost more, but that is expected. For this last visit, I called a few times to get different quotes on different rooms, when I finally decided on a room, I was given the same quote of 89 plus tax. It is nice to know the price stays the same, making it perfect for those last minute plans!
The room is a deal for what you get! The king size bed is huge (obviously lol) and can easily fit 3 – 4 people comfortably. If you spend a drunken night at the saddle rack you and your bffs will not even think twice about cramming into one bed. The room comes with a flat screen tv, a kitchen, a microwave and a fridge. A couple friends met me at the hotel before we went out and complimented on how nice and clean it was.
When you mention the saddle rack while booking, not only do they give you a discount, but they make a conscious effort to give you a room in the right location if you catch my drift. Both times we were placed in the corner on the 2^nd floor. We weren’t partying or making a ton of noise in our room, but it gives you peace of mind. They had me sign a «party contract» this last time basically saying I wasn’t going to go buckwild, give alcohol to minors and be loud late at night. They have a free shuttle but ONLY for the number of people in the room. So if the room is for 3 people you will get 3 free wristbands. If a friend is meeting you at the hotel it is an extra 10 $ for him or her. We used the shuttle on NYE, and had a sober driver take us this recent time. Keep in mind that the last shuttle is at 1am, if you plan on having a long night, you’ll need to find an alternative ride back to the room.
They have a free breakfast complete with a pancake maker, yogurt, cinnamon rolls, muffins, fruit and cereal. Its as good as it gets for free hotel breakfast. I also expected check out to be early the next morning, but it was at 1 PM. Amazing! It is nice to not have to worry about being up in time to check out. Overall I would definitely stay here again if I needed to!

The hotel seems to be quite new still. The rooms are all fitted with a flat screen television with cable along with all the necessary plug ins with usb ports, game counsel plugs, etc. It’s quite high tech compared to the other places I’ve stayed.
The room is clean, and the bathroom too. But I don’t believe they used upgraded materials when it was being built. I could see many flaws everywhere I look. But it’s fine as long as the hotel is safe.
The service is superb as its workers are courteous and professional. They made sure our needs were met. They serve breakfast downstairs in the morning daily from 6 — 10am. The coffee and food is mediocre. I would say mostly cafeteria like food that tastes like school food back in the days. I can’t complain because it’s free and there is a variety such as scrambled eggs, pancakes, bacon, sausage, heated cinnamon rolls, cereal, bananas and fruits. They also serve coffee, orange juice, and milk. Not too shabby though.
My only disappointment was reserving the room online. It costs about $ 80.00 a day which wasn’t expensive. However, they didn’t tell us there was only one queen sized bed inside. And they also did not have any doubles available that weekend which I kind of find it hard to believe because it was only a typical weekend without much that I know of going on in the area. I was a bit more disappointed that they charge extra for a roll away.
Anyhow, I guess it was fine sharing a bed with my sister! Yes, just like our childhood years. Lol.
It’s a nice hotel with good service and free food. I hope they would be more thorough when booking online. Four stars experience sounds fair.

Really great mid-​range hotel. I traveled from LA to see one of the top specialty surgeons at Stanford for a health issue I’ve been having. They gave me a discount rate for going through the surgery center they partner with. They had one of the best rates around without looking unclean or having bad reviews. The gentleman on the phone was very friendly and accommodating in booking us a kitchen suite for the week.
The hotel was clean (which was important to me because I did not want to risk infection). It was convenient to many quick places to eat out, a mall, my doctors office, the surgery center and even a whole foods was not that far away.
Our room was very spacious and there were plugs galore for all our electronic devices. The shower water even had excellent pressure. I found the noise near the freeway to be minimal, particularly with the fan and the a/​c on even though our room was right on the freeway side.
I’ve been on a liquid diet for surgery, but was impressed with the many breakfast options. One of the best complimentary ones I’ve seen in a while with some healthy options even (oatmeal with fresh walnuts!). Since I was on a liquid diet, the dinners they offer each night complimentary were great for my husband while I recovered and super convenient.
My only real complaint is the living room couch which was very stiff and uncomfortable. We spent most of our time watching TV in the bedroom, eating at the kitchen bar or using the great desk area in the living room.
It wasn’t super fancy or modern, but it was perfect for what we needed, was a clean middle of the road hotel and there were many conveniences. I really felt a sense of hospitality here and we will definitely stay again if it’s ever needed. Book here, you won’t regret it!

Was fairly clean aside from one curly hair in bathtub. We had corner room 439. don’t ever book this room if you are a light sleeper same with 413. We wanted a quiet room on last floor and thought it was super nice since it’s saddle rack invested drunks and top floor is buisness. Thought wrong the freeway was extremely loud the whole night but at least no drunks were heard. Two stars for that and their pillows are lovely if u like soft pillows.

The staff was wonderful, even though you guys were at capacity. They had no problem re-​numbering my card (seemingly daily-​I work around computer/​radio equipment) with a smile and a laugh. The house keeping staff was excellent, and even the atmosphere was sedate so I could work and learn the things I was there for before coming back to Nebraska. The room was dark, the windows OPENED (thank you) and the bed was great. I honestly had one of the best hotel stays here, and ive been to Hiltons, upscale Marriott’s, and other such places as well.
Your location proximal to the Nimitz expressway and the Walmart a few blocks away was very accommodating to me since im not familiar with driving in CA. Maybe a note on your webpage about the rooms having the multi-​connector ports on the main room TV, to remind guests to bring VGA/​HDMI etc cables? Other than than, thank you very much.

Beautiful décor, comfortable beds, great breakfast, and nice location (super close proximity to shopping and food).

Stayed here this past weekend and loved my hotel room! Nothing fancy which is what I expected. Booked the saddle rack rate with shuttle and would definitely be back and recommend others. Staff (front desks and maids) were very polite and always said Hi and smiled.

I enjoyed my stay. Everything was clean and my bed was comfy.
Had to give it two less stars because I went back the day after I realized my sweater was missing and I left it there. Front desk rung up the house keeper «Ana» and asked if room 331 had a sweater left behind. I waited literally 20 mins at the front desk until I asked front desk AGAIN what was the update on it, the front desk girl named Dipal called again and said Ana said there was no sweater. BS because I left it in the drawer in room 331 maybe they didn’t clean up or even look? I still don’t have my sweater and I believe you guys still have it.

This place was nice enough for a hotel. I wish that it was closer to downtown San Jose, but when everything is booked up, it does just fine. The Wi-​Fi was reliable and quite snappy by hotel standards and the bed was comfy.
Since everything was all booked up, they gave me the wheelchair accessible suite. On the plus side it was huge with a kitchen, living room, two-​room bathroom and bedroom. If I had spent more than 9 hours total at the hotel, that might have been nice. As it was, the only real difference I got to experience was the accessible shower’s annoyance since it was sideways with the shower head along the long wall pointed directly at the curtain.

Courteous staff… Clean room! Flat screen TV mounted on the wall. One of the most comfortable bed and pillows I’ve ever laid my head on. I didn’t want to get out of bed… It was THAT comfortable. The room includes a fridge and microwave which is always a plus. And free breakfast!
Another reason why I love this hotel is, it’s close to EVERYTHING! From restaurants, shops, groceries (COSTCO) and they have a movie theater very close. The place is called Pacific Commons Shopping Center.
The only thing I wasn’t a fan of was the thin walls. I love this hotel so much that I’m not even going to knock a star off.

I was a bit unsure what to expect because it has been years since I stayed at a Holiday Inn, but I was pleasantly surprised when I entered the room. We booked a 2 Queen Executive Bed room, which came with a microwave and mini fridge (so nice!). While getting ready our blow dryer stopped working, I called the front desk and they had a new one to me within minutes. Nice and very responsive staff.
The shuttle to Saddle Rack was easy to catch and is such a quick ride. The pool area was bit messy, but it was decent. Great spread for complimentary breakfast!
Totally worth staying if you’re planning a night out and you don’t want to worry about driving.

I was at the HIE in Santa Clara just the week prior, so the bar was raised pretty high when I stepped foot through the door. Yes they tried to gussy the place up with granite in the bathrooms and curved shower rods, but oh they so missed the mark.
Here a short list of deficiencies I found at this location:
No flat screen TV
Non-​smoking floor had lot of people lighting up in their rooms, which permeated the entire floor
Carpet looked dirty, especially in hallway
Bathroom smaller
AC/​heat old window style unit
Loud freeway noises, all night long (but could help lull you to sleep)
The service, lobby, breakfast, and staff are comparable to SC.
If you have a choice… may want to stay at the SC location instead.