Great service! The front office staff was professional and helpful. The doctor was very thorough and knowledgeable. I ordered glasses from here as well. They had a good collection of high quality frames at very reasonable prices. Overall great experience! So glad I finally found a great optometry service!
Alex H.
Place rating: 5 Mountain View, CA
Great customer service! The staff was attentive. The optometrist did a great job with my prescription and was really nice and friendly. Had lots of help when looking at glasses and there was no pressure to buy. Ordered sunglasses as well. Great all around experience.
Bob w.
Place rating: 4 Plano, TX
I always have a good experience at this place. Even though the management changed, they still kept up to my expectations. Optometrist was very thorough in the examination
John F.
Place rating: 5 Santa Clara, CA
I really enjoyed my experience here! The doctor is super friendly and very thorough. This was actually my first time getting contacts and the doctor walked me through everything and I didn’t feel like I was rushed at all. The contacts the doctor recommended ended up working out on the first try, so I’m really happy about that too. The staff was very efficient and knows what they are doing. The best part is, I got the contacts delivered directly to my house, no need to come back to pick up. Overall, great experience. Thanks!
Tegan L.
Place rating: 5 San Leandro, CA
The workers here are super friendly and on top of everything! Overall a wonderful experience. I got my eyes checked here because I needed a new prescription. The whole process was very easy and they called to remind me about my appointment. I ended up ordering glasses here because the ladies were so nice, awesome service! My glasses came arrived in exactly a week, super excited to see through glasses again! :)
Naomi J.
Place rating: 5 Berkeley, CA
Both times I have been there the doctors have been extremely friendly, personable, and professional! When she learned I was on my last pair of contacts, one of the doctors graciously offered me a free pair of contacts in case I experienced problems with the one I was wearing before I picked up my next order.
Anthony K.
Place rating: 5 Fremont, CA
I got my new glasses from Dr May and noticed my right lens was off but it had the correct prescription and it matched with my 2 older pairs. So why did it feel off? With patience, she figured it was the ‘base curve’ and it was indeed. Today, my glasses are perfect. Thanks Dr May!
Miguel T.
Place rating: 5 Fremont, CA
I have been coming back to this place even though I have many other in-network choices because both Dr. Kiang and Dr. Wong have been taking care of me as a real customer and always made the best professional recommendations based on my personal need, rather than higher-priced options. I had my single vision, reading glass(they offer huge discount on second pair), and progressive lens done here. They also have a nice selection for frames that can easily covered with VSP or EyeMed.
Kkk I.
Place rating: 1 San Leandro, CA
I have an appoiment today at 2:30pm, the lady keep try to ignore me even I did let her know I have appoiment. I be here at 2:20pm, I am still waiting in now(3:10pm). Then why they require for appoiment if they not follow it. I don’t know how long still need to wait. Time is money. 1 star for the another lady who make the appoiment for me as she is nice.
Yee-Huan N.
Place rating: 5 Fremont, CA
I have only interacted with Dr Kiang through emails so far. But she was extremely helpful in answering all my questions. She even explained in details how much I will be paying for the exams, frames, and the different kinds of lenses. If she can be this helpful over emails, I’m convinced my experience at the clinic will be even better. Guess I’ll be scheduling my next eye exam with her soon…
Cindy H.
Place rating: 5 Palo Alto, CA
I had an regular eye exam and the service was excellent. The doctor took great care in making sure that my prescription was correct, and was also very knowledgeable in all the different brands of contacts. Although I didn’t purchase a set of frames, the selection seemed vast and the prices fair. I will definitely be coming back for my yearly checkups!