Costco Optical

Fremont, United States

2.9

Open now

15 reviews

Contacts

QR code, vCard

Telephone:
+1 510-897-1094
Website:
www.costco.com
Address:
Pacific Commons Shopping Center 43621 Pacific Commons Blvd, Fremont, CA, 94538
Nearby public transportation stops & stations:
1.9 miWarm Springs/South Fremont
Categories:
QR code
Download QR Image Download vCard

Map

Streetview

Activate map

Bussiness info

By Appointment Only
No

Today

Today 10:00 am – 8:30 pm
Open now
Local time (Fremont) 18:43 Wednesday, 25 June 2025

Business hours

Monday 10:00 am – 8:30 pm
Tuesday 10:00 am – 8:30 pm
Wednesday 10:00 am – 8:30 pm
Thursday 10:00 am – 8:30 pm
Friday 10:00 am – 8:30 pm
Saturday 9:30 am – 6:00 pm
Sunday 10:00 am – 6:00 pm

Related places

You might also like:
710
ft
Jenny Tseng, OD
43621 Pacific Commons Blvd
1.6
mi
Wayne Halstrom Optometry
5749 Stevenson Blvd
1.6
mi
Hanh Tran Optometry
40580 Albrae St
1.8
mi
Tran & Li Optometry
44009 Osgood Rd
1.9
mi
20/20 Image Optometry
39718 Cedar Blvd
2.2
mi
Eyexam2000 of California
1115 Newpark Mall

Nearby

Browse nearby places:
120
ft
Costco
Pacific Commons Shopping Ctr 43621 Pacific Commons Blvd
380
ft
Which Wich
43839 Pacific Commons Blvd
380
ft
LC Dental
43713 Boscell Rd
380
ft
Spicy Town
43683 Boscell Rd
390
ft
Ichibox
43725 Boscell Rd
400
ft
LetsDanceToday
443719-43725 Boscell Rd

15 reviews of Costco Optical

No registration required
Place rating: 1
Fremont, CA
I went to there to check if they consider VSP insurance and the optometrist doctor there told «Yes» and made my appointment for Dec 29, 2015. When I went there on 29th Dec, some other lady was present and she told that they are not in VSP network. I asked, why did Dr said «yes» and booked the appointment. She told that I never provide false information to members, you should check with Doctor. Costco management should put a board there that they are not in any (VSP) network and should take action against those who provide false information. I lost my last year insurance benefit because of the wrong information provided.
Place rating: 1
San Jose, CA
— Negative Star Rate !
If you don’t value you’re time you could come here. Seems like overbooking appointments is the reason. Just trying to get business with other client is there purpose they don’t care if you waited for hours and also don’t make appointments they don’t stick to that.
Place rating: 2
Tracy, CA
The employees behind the counter at the Optic Center are nice. Which is the reason why I am giving this review 2 stars.
But Dr. Jenny Tseng is the worst I’ve ever experienced. It’s funny because just as another reviewer posted about her attitude is exactly what I experienced. The prescription Dr. Tseng wrote me gave me an instant headache. Which I told her before I purchased my new glasses that they didn’t feel perfect. As most of us know when putting on a new pair of glasses it fits like the perfect pair of jeans. In this case it didnt. Her response? «You’ll get used to it.»
Place rating: 4
Fremont, CA
Great price. Limited selections so you don’t have to spent hours to decided on frames. Most frames are about $ 50 — $ 90. Their prices are about 50% less than other optometrist office. Make an appointment during the off peak hours with the optometrist — she is nice and efficient. Then select your glasses. Don’t go there during peak hours after 6:00PM during weekdays and don’t go during the weekend if possible. They do take VSP. The exam is $ 59 without insurance.
It’s Costco so don’t expect beautiful décor, nice music and staff to chat about your family and such. Get in and get out.
Coming back next year.
Place rating: 2
San Jose, CA
This review is for Dr. Jenny Tseng. I do not know what I did to offend her, but she scared me because of her frustrated tone and demeanor. I really felt like I was yelled at for being stupid. All I wanted was to make sure that the original prescription was correct because the glasses did not seem to fit right. If I go back, I will make sure it is Dr. Ma and not her because she really scared me.
Place rating: 1
Redwood City, CA
I waited for nearly one and half hour on wed night. Finally my number called, but the guy just talked with another customer, then went home and skipped my number. And then another person jump in the line, and they just served her. Seems for me here don’t do first come first serve. If you come here for a glasses, be prepare for queue more than one hour. Doesn’t worth it.
Place rating: 5
Santa Clara, CA
I must admit I was very impressed with Costco Opticals. Did an eye test. The OD there, Jenny Tseng is very good. She’s busy as hell, but doesn’t short shift her patients. Very efficiently run place.
Spectacles wise, there is a very decent collection, all _​very_​discounted. All in the 40 – 100 $ range. Their prices on lenses are also very good.
They do take a week or so to get your glasses made, so do plan on that time when you order glasses here.
I used to go to an eye doctor before, but after going here, I’m never going back to an eye doctor. Costco opticals deserves both my money & my insurance money. Now, if only they could do something about running hospitals!
Place rating: 1
San Jose, CA
1 star for the convenience and reasonable prices.
–4 stars because the associate who helped me, who was very rude and apparently doesn’t understand English. I was giving her my birthdate, which is February, and she repeats it to me and says, «February? Month 8?» No. February is month 2.
Extremely slow service, took forever to pull up my insurance info, and she was extremely impatient the whole time.
Definitely the last time I come back to costco for glasses.
Place rating: 5
Fremont, CA
Pricey for a contact eye exam, $ 94 to be precise, more for dilation but simple booked an appointment on Monday for Tuesday. Showed up on time with no wait, walked right in.
Ps: prepare for a long wait when at the optical department even if you go in on their off hours, I’d say it’s mostly the costco members fault as they go in and don’t know what they want. Although three people working the counter would help.
Place rating: 5
Fremont, CA
The onsite OD Jenny Tseng is awesome and very patient despite the fact that she sees a customer every ½ hour. My new glasses from the Costco Optical department took only 1 and ½ weeks to be delivered and that included a Christmas day where they did not work. The overall pricing and quality were great as you would expect from Costco. The OD appointment was $ 49. I brought my own frames, non-​Costco frames, which Costco charged a surcharge of $ 18, the anti-​reflective coating was $ 29.99, and the progressive lenses with Transitions were $ 129.99.
Place rating: 4
Fremont, CA
Great, fast, friendly service. Be sure to grab a number as well, and wait for them to call your number to be serviced.
Place rating: 1
Fremont, CA
the fast chechout might not be all good, the reason i think that is when i went to get my eyes tested the prescription came out wrong and i had to back and get it redone and then go through the hassle of sending back my frames and lenses that took another week. so to anyone wanting to go and get glasses for the first time be presise with the exams and getting the lenses to be sure it fits right on your face.
Place rating: 5
Fremont, CA
I am very impressed with the optometry department in Costco. My mother was visiting us from my home country and she was having trouble with her prescription glasses.
We took her here and Dr Andrew gave us a through examination of her eyes. Since she is a diabetic, he explained in detail about the problem with her eyes and also gave us some suggestions on what will best work for her eyes. He was very patient and good.
They do carry a good selection of frames and we are glad we took our mother here.
Place rating: 4
Hayward, CA
I am pleasantly surprised. I waited all of five minutes to be called up. Rich helped me with getting glasses. He actually waited for me and my friends to pick the frame because we, of course, just had to pick the right one. The whole transaction took all of 20 minutes and fairly painless. (Quick and painless seems to be rare in Costco, so thank you RIch!)
i paid about $ 130 for a pair of glasses. The frame was about $ 70 and the lens with anti reflective treatment was $ 60. They had brand name frames for eyeglasses and sunglasses. Mostly ranging from like $ 50 to $ 90 so nothing ridiculous. The wait to get them is 1.5 to 2 weeks so if you aren’t really all that blind to begin with, it’s all right. The wait saves you about $ 100 minimum as compared to going to Lenscrafters.
Place rating: 3
Los Angeles, CA
The COSTCO warehouse in Fremont has a decent optometry department. For us visually impaired folks they have a decent selection of frames to choose from. Price vary and range from $ 35-​$ 200 (not an accurate range, just my observation). They have some decent brand frames too. I bought myself a Kenneth Cole Reaction frame for $ 70ish.
Here an important thing to keep in mind. COSTCO sends all its frames to San Diego. So whether you are making a frame or having something corrected it needs to go to SD. Make sure you have a spare pair of glasses. It can take a week or more to get back. COSTCO also doesnt roll the glass, which means if you have a high number, the thickness of the glass shows at the sides.
If you’re looking to make sunglasses, they have a very very small selection. Maybe 10.
Overall if you are looking for a cheap but decent pair of glasses COSTCO should do it.
The customer service at counter is good. Friendly manager.