7 reviews of Cole-Haan Footwear & Accessories Retail Store
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Robyn S.
Place rating: 4 Portland, ME
My new favorite shoe store. I’m obsessed. Great sales and beautiful shoes that will make any person jump for joy!
Ashley D.
Place rating: 4 Waltham, MA
I always have luck here — one of my first stops when I’m in town yet give it four out of five due to customer service on the second level. Prices are spot on: First visit I purchased a great handbag for $ 200 rather than $ 400 brown leather tote with gold buckle clasp and hardware. Second a black leather motorcycle jacket originally for $ 600, price at $ 195. Customer service is good, greeted at least once when shopping on the 1st floor level. This year there was a sales associate upstairs in the sale and men’s section, teenager nice yet you had to initiate conversation to get help. Was unsure about sizing when asking and width of different styles. I always end up in line due to other customers ahead at checkout having the associates do price checks and not sure of what they want to purchase — with that being said checkout has been pleasant and easy with employees apologizing for any wait and mentioning you save 10% if you give them your email address. Parking is available at LL Bean or on side streets behind CH.
Aly C.
Place rating: 5 Portland, ME
We came in on Saturday not knowing they closed at six to find my boyfriend new dress shoes. Not only did the staff stay late but they helped us find products to help keep said fancy shoes clean and water proofed and when we asked what would be open after six they gleefully came up with a list of stores so we could continue our shopping adventure. Great service, very knowledgable. We did expect better deals for an outlet strip but… They’re still nice shoes, so other than the sale-less racks we had a great time.
Kara H.
Place rating: 5 Orange, CA
While visiting family in Maine, I shopped for some shoes at the Freeport Cole-Haan store. The sales associate who helped me provided excellent service. A great experience at an affordable price.
SJ W.
Place rating: 5 Sunrise Beach, MO
Great outlet store! Staff was very helpful. They didn’t have the shoe size I wanted. They called another store & had it shipped to me(free shipping)
Zoe Z.
Place rating: 5 Yarmouth, ME
I live dangerously too close to Freeport — 5 miles south. Needless to say, I find myself in Cole Haan more often than I should admit. Their styles in shoes and purses have been getting so super cute and stylish in the past few years that I can’t resist at least one purchase(it seems) per visit. I manage to find ballet flats, heels, totes, sandals, and handbags that are at least 50% off retail of inventory. Keep in mind that the inventory isn’t current like you’d find in Neiman Marcus, Nordstrom, etc.; but if you’re looking for super cute products at decent prices, this outlet is definitely worth the stop. The second floor has even steeper discounts and has some occasional«rarities». If you’re even an occasional shopper, it’s worthwhile to get on their mailing list. They’ll send out a mailer when they have their special sales events.
Chrissie S.
Place rating: 3 Oakland Gardens, Queens, NY
Outlet right off main street. Good selection of leather goods. Clearance section is on the 2nd floor and offers even a greater discount. Didn’t find anything that caught my eye but heard that last year’s 4th of July sales were stellar compared to this year.