T J Three Cleaners

I took my uniform top in to have a patch removed and a new one sewn on (for a uniform inspection). I figured that they would do a good job since they were welcoming. However when I took my top out to touch up with an iron, I was upset to see that my uniform was snagged and there were holes. When I called to talk to someone about it, I was given the excuse that the new patch was shorter than the old one and whoever did it before left holes where the corners of the original patch were. One this was a top that I just got last year and that was the first patch (a rocker) that had been on it since I wore it at my last command. Instead of offering to compensate me for the damages, I was given too many excuses and that they «tried» to cover it. What really happened is that they were careless in removing the patch — I’ve taken them off myself before and it’s obvious the material is delicate so if you’re not careful, this is what happens. Needless to say, I have to get a new uniform top (can’t get it locally because its not sold here) before next Friday for another inspection and have not one, but three patches sewn on (so thats a new top and two new patches I have to buy since the patch they sewed on was an organizational one and furnished by the command). If they had at least offered to refund the money I paid for the patch, it would have been a nice gesture as it show they were acknowledging their mistake. All I know is I will be using another tailor and dry cleaners for future business.