UNI Urgent Care Center

Yesterday was my second time at this location, and both times I have received exceptional service. The nurse (possibly a PA, I’m not sure) was SO kind and sweet. The doctor was equally friendly; she has been the doctor on duty both times I have gone, and she’s really phenomenal. The whole staff makes it a great experience (especially when you’re feeling sick) and I’ve never waited more than 15 – 20 mins to be seen. I will always go here and recommend it to everyone!

Despite the somewhat dingy waiting room and despite a wait of almost 2 hours, this is the best urgent care facility in the area – because of the people. Every single person we had contact with at UNI Urgent Care was exceptionally friendly and kind, including the doctor. This was a standout urgent care experience from that standpoint.
This would have been a 5-​star review except for the fact that we had to wait so long and were not informed at check-​in that the doctor was not yet in the facility. I later heard she got held up in traffic behind an accident or something. Still, it would have been nice to know and make an informed decision from the start. Also, it would be great if they could divide the waiting room into halves, with cold/​flu patients on one side, all others on the other side. I brought my daughter in for a possible eye infection and we sat amidst all the people coughing, sneezing and generally looking miserable. People were pretty polite about covering their mouths and noses, but still keeping fingers crossed we didn’t get an extra bug while there.
That being said, the generally warm and caring atmosphere trumps these nitpicks. I’ll take great people over impressive facilities any day of the week!

Tried to call to see if they took my insurance since I am traveling for work from out of state. Was put on hold multiple times over 8 minutes, only trying to ask if they were open, duration of current wait and if they took my insurance — maybe a minute phone call. Put me on hold as soon as call was picked up. Put on hold to take a co-​pay when I asked how long the wait was. Picked up again to answer if they took my insurance and then was hung up on while I was speaking. If this is any reflection of their service, will definitely not visit. They had great Unilocal reviews but what an awful first impression.

We decided to xomw here because of a positive review. We were not disapointed. Very fast and friendly service.

Background: I’m in the medical field, working while studying for my MLEs. I have a 2 yo who I brought in because he was unable to move his L arm after picking-​up from daycare. Now, I try to be level-​headed when it comes to my 2 yo, other than routine check-​ups to his pediatrician, I fortunately have not felt the need for urgent care. Anyway, staff were friendly and prompt. NPs were thorough. Most importantly, they were patient. On both times I went. I try not to be one of those fussy moms, but with a toddler that can’t be specific, I wanted to make sure there weren’t any broken bones esp without me knowing if there was trauma or not. So, thank you KC, Mia, Lisa and all the ladies — reception and vitals — for the empathy, and people-​oriented service.

Went in completely sick, and visiting from across the country, and they went above and beyond any urgent care service I have ever been to. I had the stomach flu and was vomiting and dehydrated and the nurse sat there and rubbed my back until my vomiting spells were done, just to make sure that I was okay. They genuinely care about you, they always check up on you, try to make you smile, get to know you, and give you whatever you need to feel better. I would recommend them to anyone, really, go and see them. You will not regret it.

as a healthcare provider who knows what to ask and what to look for, I feel that UNI did an excellent job of listening to me, the patient, and took into consideration my unusual condition. They were calm, the place was spotless. The wait was brief (15 minutes) which was fortunate. The support /​nursing staff were patient and understanding about how really crummy i was feeling. The MD who examined and was unable discern exactly what was causing 105 fever (negative for flu and strep) and took a chest xray recommended i go to the ER, which I did with all the papers and Xray in hand. It was a good call, for the ER MD there agreed my case was odd and i was advised appropriately. I stayed at the ER for about 8 hours, observations etc, then turned loose to go home with the prescriptions needed to help me get better.
Overall, for non complicated urgent issues, this lace was good and I recommend it.

I came here very anxious as I always feel about seeing the doctor. The staff there was so incredibly calming and sweet to me. I have nothing but wonderful things to say. I was even in and out in less than 20 minutes including new patient paperwork.