The Pet Spa and Resort

I really wanted to like this place. It has a lot of out door space. I know my dog, and I know that she may not always get along with other dogs, but when I asked they told me she was fine. I continued to ask because I know that she was most likely not fine. The woman at the counter said she was aggressive and only played with one dog, then proceeded to say she was a little «b****». Like I said I know my dog is not perfect, but she still has cuts from the muzzle they put on her, and neglected to tell me they had done that.

We recently used their services for boarding our two dogs while we were away 11 days. My first impression of them was from the phone when I booked our dates. They were extremely helpful in this, as I didn’t know my dogs needed specific shots.
Each time I called after this (6 weeks prior to our vacation) I found them to be kind, considerate and knowledgeable. I dropped my dogs off Sun, March 8^th, and the three gentleman there clearly love animals as much as I do. In fact, my one dog that is shy, warmed up to them instantly !
However, we called from St Thomas two times to check on our dogs and no one called us back. That was odd. Odd because every other time, prior to this that I called, they phoned me back right away. So I called and left a message about my concern since they didn’t return the calls and they called me within two minutes.
They also asked when and what time we called on those two days to look into this. They even said that was odd.
So, my review, regardless of those two calls not being returned, is OUTSTANDING! If you’re looking for someone to love and care for your dogs just as you would, then the PetSpa is for you. I boarded my dogs here based on recommendations from other dog owners and I couldn’t be happier with the results.
Taz and Rex were safe, fed, loved and cared for just as I would. I will definitely use them again in the future!

A wonderful place for boarding your furry family member. Hershey has boarded here several times and always comes back healthy and exhausted from playing. They have a ton of space that is fenced in for running around and playing and keep a good eye on the dogs. You can bring your own food if your dog has problems adjusting, but ours has always been fine. They even post pictures and videos on Facebook so you can see how everyone is doing. We always trust them with Hershey on a long trip.