Alexander Ford-Mercury

I guess if you want a «traditional» American car buying experience, this is the place for you. A bit of history first. Several years ago I went with a female friend to Alexander Ford as she wanted a guy to help her through the process. She was doing great there, until agreeing on a price and shaking on it. Then, as they had her «sold» on a certain car she loved, they pulled the same dirty trick another dealer tried to do on my dad 30 years ago. Alexander had a «manager» come in and say that the salesman had not known some important information about that car and the real price was $ 200 more than what he had promised her. Against my advice, she bought the car anyway at their inflated price. In these situations, my advice to anyone is to demand the deal you shook on, and if they don’t follow through, i.e. are big fat liars, go elsewhere, and then tell everyone you know what they tried to pull. And fortunately, with the internet, you can now tell thousands of people you don’t know as well.
When I was looking for a truck recently, I decided to give Alexander another try, as dealerships can and do change for the better through the years. Well, the salesman I started with disappeared and then another one took his place. Bad sign #1. A bit later, I was a little confused with the way their «sales» price was structured on a new F-​150. On an Alexander sign, they showed a big, several thousand, savings number. Then I looked at the sticker from Ford and asked if I could start with the suggested Ford retail price and then subtract their big savings number from that. He said that’s not how it works, and went through some explanation that must have been new math, because I didn’t follow it at all. When I called BS, he tried to make me feel like I was dumb. Bad sign #2. i’m really good at math and really good at negotiating deals with honest folks. I choose not to waste my time dealing with slick salesmen and dishonest dealers, so I quickly hit the road and bought my new truck elsewhere.

I have been here twice in hopes of buying a car (done trying that). I have dealt with two different salesmen. First time we couldn’t take a test drive because all of the dealer tags were already out. How does that happen???
A week later the sales guy kept disappearing. We were there 30 minutes and 20 of them were waiting for him. Not sure if he was juggling two customers or didn’t know what he was doing.
To ice the cake — He gives us a car to test drive and the computer is warning us that we have 7 miles left until empty. Really??? He made it a point to warn us — Really???
My wife is worried that we’ll run out of gas. Which is exactly the piece of mind you want when test driving a car. Suprise — we get back and we’re again waiting for the salesman. I couldn’t get out of that place quickly enough. If this is the way they treat you before you buy, watch out.

I posted this in Moody too, but though it prudent to repeat it here. We had a flat tire this morning, then after the grandparents came over we discovered the car didn’t have a jack or the thing to get the tire off. So we called the place where i bought the car and they said they were not responsible for «replacing the jack (i know it never came with one).» There review is soon to come, but Moody’s tire came over and fixed my flat. Don’t stop be nice just because cash for clunkers is over…