Mok Minsen, MD, Phd

I’ve been coming here for years. Both my daughters also come here, Dr. Tramy Nguyen Mok when they needed a pediatrician, then when they turned 18, right over to Mr. Minsen Mok. He is a great doctor and communicator, I feel really comfortable with him and best of all he actually listens to his patients. Best to make an appointment, he is usually booked weeks out but if you walk in it’s really not that long of a wait. Besides, they always have great movies to watch while you wait.

Oops! I wrote an earlier review that was positive. I have to say I really wanted them to be a great Drs office. After many months of them failing to communicate w me, failure to communicate w pharmacy, cases opened w my insurance b/​c of their non-​compliance, and now recently extremely rude office girl while the Drs where out of town a few weeks ago… named MiHa… will keep me away for good! Terrible terrible terrible customer service. The worst.

Very friendly doctor and good staff, communicate well but booking is tough. He’s often booked solid for months at a time. With that said, he’s very good at calling you personally, even on weekends, to discuss stuff with you to avoid having to come in altogether.
He’s very personable and efficient with his time, with a hands on approach. Literally, he takes your blood pressure himself, and with the old school pump and sleeve, not the electronic ones.
Tricky the first time, but take the elevator on the right when you enter the building.

Dr. Minsen Mok is a rare breed; a breath of fresh air in an industry seeming more and more like assembly line medicine. Dr. Mok seems to miss nothing as he fields questions posed by patients on the fly answering questions about medical ins. and weather the company got back to him as of yet or if the patients ins. approved them or not… All from memory! That’s acing the front office in my book! Now lets talk about his area, the back office and true medicine. I thank my lucky stars that Dr. Mok is my doctor now. I suffer from Cluster Headaches and it is very hard to find a physician that is this honestly helpful with my affliction. Dr. Mok treats ALL of his patients as if they were as precious as life itself; you are the center of his attention for the time he is with you. Dr. Mok is both an MD and PhD. You would do very well to ask Dr. Mok to be your general practitioner as he practices internal medicine and has a vast knowledge of the discipline as well as the humanistic and reassuring, if you will, needs of his patients.

It’s the one-​stop shop that feels more like a small, private practice than a huge patient assembly line that keeps members writing rave reviews about Doctor Mok.
He has that personal touch; Doctor Mok doesn’t just walk in and leave; he make you feel at ease, he will always explain what caused it and how to remedy it.
Doctor Mok’s schedules is always booked to allow more time for one-​on-​one interaction with patients. This built-​in extra time also creates shorter wait times, You can just look around this place [and] people know what they’re doing.
This facilities reputation doesn’t come from just the doctor, but also the friendly staff members who run an efficient practice. They are trying to maintain some of those older values of patient service-​they are only here because of the patients. At the end of the day, They are a service organization.“
Dr Mok says a good doctor must enjoy being around people, and he believes a genuine interest in patients is what sets the practice apart from others. He think that just having joy in your work and truly talking to patients every day and being available for them [is] the fun [part] of it. My personal doctor.

I really wanted to give Dr. Mok’s practice a 5 star because he is so nice, but every time I go. I’m always being referred to a specialist. He’s good if you have a slight cold or cough etc., but if you have something that is specific and you have PPO, go to a doctor that specializes in that area.
The staff is not very nice and I think it’s because they’re so busy and the girls don’t make small talk. On my insurance card, it says if I’m in Network, I did not have to pay. The girls overlooked it and so did I. When I went home I realized that I didn’t need… ooo well. It’s hard to find a good family doctor that you click with, so as of now. I’m still on a search to find the right one, it’s like dating I guess haha.

Had to wait a long time despite having an appointment. Otherwise, always a pleasure seeing dr. Mok!

I was seeing Dr. Nguyen-​Mok as my pediatrician and was referred to Dr Minsen Mok as my primary physician /​adult medicine after I turned 18.
Dr Minsen Mok very professional, knowledgeable, punctual, and refers to great specialists. He is very punctual with referrals and results (labs, specialist). If you have a concern, he listens, and then he will give you options and inputs. I highly respect him and have been seeing Dr Mok as my primary physician for about 9 years! And will continue to see him. I had always come back even when I switched to different insurance. I would drive 30 minutes from my home to see him.
His staff/​front desk are very nice too. There is this one super sweet one, and sometimes you have a sour one, but they dont last long.
His office is located on the 3^rd floor of the East elevator. Office is clean with plenty of magazines. There’s a TV/​DVD for kids and adults to watch. The office consists with adult patients for Dr Minsen Mok, and kids for Dr Nguyen Mok.
His office hours are pretty limited though. Mon, Tues, Thurs, and Fri. Closed on Weds and weekends. Hours are 9am-​1130am; 2pm-​4pm.
If you come as a walk in, be ready to wait, because appointments has priority, of course. One time I came in early (9am) hoping to be seen soon as a walk in, boy was i wrong! I ended up waiting for 3 hrs. After that I made sure I make an appointment. Never again come in as a walk in, unless it’s an emergency.
I am a loyal patient, with HMO or PPO insurance he will take.