Bicycle Discovery

I’ve been shopping for my first new road bike in decades. I’ve visited twice and have spent nearly two hours with Richard. He took the time to understand what I’m looking for and how I plan to ride. –update. Got the bike. trek Domane. Love it.

Excellent service, best prices around. Same day service on a Saturday afternoon. Don’t waste your time with those other boutique bicycle shops. And for goodness sake do not go to that horrible bike shop next door!

Bought a Haro Shredder and a kickstand as a present for my son. They have an «I Love My Bike» bell. No refunds or returns for bikes (exchange only). Our salesperson wasWe have to show our receipt for its first free tune up in a few months.

I would highly recommend Bicycle Discovery for anyone looking for a bicycle or accessories and great customer service. Especially helpful was Matthew who made sure that my parents had amazing customer service when my father made a purchase and needed some extra help. Thank you Bicycle Discovery for caring about your customers!

1. This place has horrible customer service. 2. Everything there is cheap. 3. They are overpriced.
4. Lie about what u need to be fixed up and charge you.
5. Bought many products from them and they all are cheap and broke.
6. Overall just a horrible store.
7. I would never recommend this shop.

Love this store… and love the people that work there. Richard, John, Mainer… I just can’t say enough about these three and the rest of the team. Walked in with no idea what I needed to start my biking life and left fully educated and ready to ride. Thanks!

We came here in search of big boy bikes for my 3 yr old son and his 4 yr old cousin. We knew we didn’t want the «cars» bike anymore! I saw the Specialized hotrock at another store and I have to admit I was set on it but decided to look some more. Came to this store aND was helped immediately by John. He was so friendly and helpful! He did not pressure us to buy. He answered all our questions without hesitation and kindness. He explained to us that a 16′ would be perfect for both of the boys and why. We fell in love with the Trek 16 bikes. But didn’t want to rush. We didn’t feel pressured at all. We left aND felt really good about our experience. You know how worried parents are?!? :)
We came back the next day after sleeping on it. And decided to buy the Trek bikes for the boys. JOHN was busy but greeted us kindly and Josh ended up helping us purchase the bikes. We loved how they were willing to remove the training wheels on one and attach a kickstand at no charge. And adjust the seats etc without hesitation. They even put a huge bow on my nephew’site bike! It’s the Lil extras that really made our experience here great. Comes with a yr warranty with tune ups as well!!! Just like buying a car!!! The prices were reasonable considering they’re higher end kid bikes.
Highly recommend! Even Janine was so sweet when she was ringing me up! Parents, this is the place for your kids next bike!!! Thank you, Bicycle Discovery!!!

Bought another bike, but it was in an accident. Service staff fixed in the same day. Took it for a ride and it felt a little funny, but they seemed to fix it after I asked about it. I’ll just bring it back if the problem comes back. Thanks guys!

Wow thry fixed my bike so quickly and it was super affordable! When I picked it up the staff were helpful, kind and funny. I’ll definitely come back here again.

We came in & bought 2 beach cruisers, paid close to $ 500 out the door. Rode them home (about 1 mile down the road) & we got a flat tire. Next day we took it back to get repaired. Got it fixed for $ 16, & went on our way home. About 3 blocks away we noticed that the tire was low in air, so we rode back to get it fixed. Rode back home and surprise, now the 2^nd tire got a flat. At this point we start to think that we are either having a bad day or this place is selling bad or cheap tires on purpose. We still went to get it repaired that same day, we walk in & this is the 3^rd time in within 30 minutes in 1 day. We told them that the 2^nd tire is flat and they fixed it & charged us another $ 16. We understand this is a business, & we were not looking to get it fixed for free but we received no type of compassion for what we went thru. So now we decide to ride them again & now the 2^nd bike got a flat. We simply just take them or a normal street, Not crazy driving… will definately not taking my bike to get «fixed» again. BEWARE OF THIS PLACE!!!

I have been on the hunt for a new bike for a little while now. the last bike I bought was in 1994, so I was in desperate need of a new bike. also one that was a different model since my mountain bike always made my back hurt. I’ve been to quite a few different shops and have probably been ignored at about half. I really don’t understand why, but if I’m going to pay $ 300 – 600 for a bike. I at least want to be acknowledged or said hello to. This place did just that. I was immediately greeted and asked if I was looking for something in particular. Jon the manager was kind enough to listen to what I needed/​wanted, and he showed a few different models. I needed something that was not too tall– I have short legs, something that was more of a comfort bike than a mountain bike, and something easy on the knees because of knee pain. He pointed out a townie model which was in the actual color that I was hoping for. heavenly music starting playing in my ears. It was also July 4^th weekend, so I caught the bike on a sale! Score! Thank you guys so so much for finding the perfect bike for me and for kindly assisting me around the store.

The second we walked in we were followed around by an older gentlemen. He acted like we were going to steal something from the moment we walked in. Poor service and we were so turned off we didn’t even look for a bike!

Great service. We bought 2 mountain bikes back in 07 and they’re still working wonderfully. Just need to fill up the tires weekly. Thank you for Unilocal discount on new bike pump.

Bicycle Discovery is fantastic! I bought a used bike and it is the right size, but the seat was just a little bit too high. Instead of selling me a new seat post or convincing me that I needed a smaller bike, they did an adjustment that they called, «make it small» where they took the guts under the seat and just turned them upside down, which made the seat 1 inch shorter and that did the trick! Stoked! Didn’t charge me a thing!
They will definitely get my future business along with this nice Unilocal review

For my first review in more than three years, I will write an update about this fucking shit hole.
My old vintage bike has not been ridden in about four years because I got a flat on the rear tire the last time I rode it. Since this was the same shop that I had used when I first got my bike, I decided that I would use them again because they’re quick and the job was always adequate in the past. However, what I do not like about this place is their customer service. Whenever I had brought my bike here, the old white guy with a ponytail (dude, get rid of that shit already) never gives me a chance to talk and tell him what I need done on my bike. This recent time I was there (1 June), he saw that my tire was flat and just took my bike to the back and went to get his little piece of paper. Fucking ponytailed asshole! Give me a fucking chance to tell you what I need done first!
So I finally get a chance to tell him that I want the basic «tune up» for $ 48. Then I tell him that I want to change my rear bike rack with baskets attached to a regular rear rack. He gets one of the rear racks they have for $ 30, but I later change my mind because I can get it cheaper online or a better one for the same price. After I leave, I get a call saying that both of my flat tires need to be fixed and not just the rear tire. This is fine because I won’t have to worry about the front one going flat very soon, but me being suspicious leads me to believe that I probably ticked him off by saying that I didn’t want the rear rack after he had to get it and would then have to put it back later.
Then the next day (2 June), I go back to pick up my bike. The fucking total was $ 80! Eighty fucking dollars! So basically without the «tune up», the flat tires cost me 32-​fucking-​dollars! Last time I had my bike worked on, I was given a chance to test ride first before I paid, but not this time. One of their younger white lackeys had me pay first. After I paid his stupid ass and got my bike back, I took out for a test ride and noticed that the brakes acted like before where it wouldn’t stop suddenly like proper bicycle brakes should; instead, it just slides a bit and then stops. Brake adjustments is suppose to be part of the fucking «tune up» you assholes! So I tell the two younger white lackeys there about it and they were giving me the fucking run around saying how it’s an old bike and what not. Also, a headset adjustment is part of the «tune up» too, but it’s still a little crooked!
The only reason I went here was because the service I had in the past was good, but now it’s just down the toilet. Fuck this place and fuck their shitty workers with a steel spike up their asses!
*Tune up is in quotes because it didn’t look like they did shit except lubricate the chains!

Wonderful experience! Every time I have been in, I feel welcome. The staff listens even if I don’t buy something every time. I have even used them for school fundraisers. They have been more than generous in cutting a deal on fundraiser items.

I’ve been here a couple times for accessories for my kids’ bikes. Each time, the «wiser» gentleman with the ponytail has helped us. And he’s just the greatest help ever! He takes his time to make sure my kids leave happy. I won’t shop anywhere else at point! I’m sorry I never caught the nice man’s name but I will next time! Thank you!

Just purchased beach cruisers for my wife and I, a couple of Phat Cycles and we really love them. The service was first class and the staff were really knowledgeable about their product. The whole experience was quick and easy. I highly recommend going there for all your bike needs.

I’ve purchased several accessories from this shop because I own a Trek tandem. They’ve also replaced brake pads and inner tubes on the same bike. This is where Discovery earned high acclaim from me.
I had them install two puncture resistant inner tubes on my bike. After only a couple of rides the rear tire went flat. I took the rim/​tire to Discovery and they determined that the valve stem had failed due to a manufacturer defect. The tube was replaced at no charge.
Later that same day my wife and I took the tandem for a ride. Six miles into the ride the front valve stem failed as well. It didn’t occur to me to have both inner tubes replaced. The repair tech said he’d never seen that before.
I called Discovery from the road and explained my situation to the guy at the store. After some questions he said he would ride his bike to us with a new tube and fix it for us. I was VERY happy. Discovery was about three miles from our location and he showed up within twenty minutes, swapped out the tubes, apologized for the manufacturer defect and pumped up the tire enough to get me on my way. He was a great help and very quick. My only regret is that I forgot to get his name. I tipped him for his help and we were on our way to complete a very nice ride. Bicycle roadside assistance!
And btw, if it was a simple patch I would’ve handled it myself but this was a total failure of the stem at the inner tube. No fixing that. Thanks Bicycle Discovery!

I like most bike stores — but when it comes to technical areas or expert service and repairs, I drive all the way from Long Beach (aka as a bicycle friendly city) to Fountain Valley. This is the only bicycle store that I trust to work on my bicycles. I have two great road bikes. A 1983 Miyata with a ten speed cog set, and custom shifters. And my special edition Trek. Truth be told most of the time I ride the steel bike. Steel is real, and I admit I get a thrill passing up much younger riders on their carbon bikes.
Yesterday I planned my errands to include a stop in this store. As always I got expert advice. I wasn’t going to write another review, till I installed my inexpensive tire I purchased yesterday. Even their inexpensive stuff is of good quality. I should have purchased a second one to replace the other working tire, as their product is noticeably better.
These people are not only knowledgeable, but helpful and friendly. This store is big enough to handle any problem I have had, but small enough to care.
FYI, I always see the same faces, which is always a good sign.