Great Dentist, but incompetent front office. I’ve been going here for about a year and I absolutely love Ruddock. He’s nice, knowledgeable, and really cares about your teeth. His facilities are out to date, but I can deal with it because he’s a good dentist. Unfortunately, his front office is incompetent. His secretary is too«busy» to send you reminders about your dentist appointment, and she’ll change your appointment without telling you. For example, I had an appointment at 1 pm last week. I called to confirm a few days before. When I got to the dentist at 1 pm, I wasn’t seen for over 40 minutes. I asked why(since I was on my lunch break), and she told me that my appointment wasn’t until 2 pm. It turns out that she changed it without informing about it because of a «scheduling conflict». I am super annoyed with them.