Just Brakes

DO NOT GO HERE!!! Worst service I have ever received in any industry. I made an appointment a week prior to the date needed. I showed up at 8:55AM for my 9:00AM appointment. I walked in and was told to reschedule my appointment for thirty minutes later because he had to «go to the bank» with his girlfriend (why was this not done prior to opening at 7:30?). I told him I had an exam at UTA at 11:30, thus why I had scheduled my appointment at 9:00 and would take my business elsewhere if he could not fulfill the appointment time I had set a week ago. He replied with «Sweet, more time for us to have breakfast» then left the business immediately behind myself and turned off the «Open» sign. Are you freaking kidding me?!! I don’t know how this place is in business with a kid stoned out of his mind behind the counter to the point he could barely compose his sentences enough to tell me he had other things to do rather than keep my appointment for a brake service.

Worst Service in Fort Worth… They didn’t honor their special discount. (The one we all hear all day on the radio and TV.) It’s not that big of a deal considering I just wanted my brake pads replaced. It took them 5 hours and when I can do it at home in about an hour I kinda think why? Of Course I look at myself and say why did I take it to a bunch of incompetent fools that don’t know what brakes are even for. To add to the problem This character named Russ couldn’t even run the register. It took him almost 40 minutes to check me out (TIME HE SHOULD HAVE BEEN TAKING CARE OF THE OTHER 5 CUSTOMERS BEHIND ME). With this said HARRY the general manager is a failure in my opinion.

Harry is great! Very inexpensive and great quality! Highly recommended! I was very impressed. They showed me many parts and explained everything before they did the work. Top notch!

I went in a couple weeks ago and told the Manager i wanted my front brake rotors turned and pads replaced. The manager (first name starts with D) tells me he will check it out and give me a call. About 30 minutes later he tells me that my rotors are grooved and he doesnt know if he can turn them because they only have 15000^th of an inch left. I said how much do you need to be able to turn them. He said 10000^th of an inch. I said it sounds like you have enough so go ahead and turn them. He said he will try to turn them but before he gets started i need to commit to buying new rotors from him. I told him i dont need new rotors because Lynn Smith Chevrolet just checked all four brakes and the dealer said i just need to turn the rotors and put pads on the front. The Manager seemed to irritated by this information and he said he cant do the job unless i commit to buying new rotors from him. I said fine and i will pick up my truck. The manager tried to hard sell me a 400 brake job again and i pollitely declined. I started thinkning why dont i just do it myself. I looked up a video on youtube on how to do brakes on a chevy silverado. I jacked up my truck, took the wheels off, and guess what. My rotors were thick and smooth as glass. One hour later i had new brakes on my truck for ¹⁄₅^th what they wanted to charge me. Hmmm apparently my first try i’m a better brake mechanic than the staff at Just Brakes on Camp Bowie. Its disappointing to want to do business with a place because they have a convenient location and find dishonest mechanics. Avoid this business like the plague.