For a slow Saturday night cloths are everywhere, tossed here and there like rags all over the store. I went in here looking for Melissa Mccarthy’s new cloths line that is listed on her site that she is in stores at belk and all the cashiers that I asked didn’t even know who she was. This store looked worse then Walmart on black Friday
Amy W.
Place rating: 1 Roanoke, TX
Horrible Store. Very messy and disorganized. Nice merchandise but store is so cluttered you cant even move between the isles with out knocking clothes off racks or clothes all over the floor. hire help for the prices they charge this store should always be in order.
Patty M.
Place rating: 2 Fort Worth, TX
Not enough registers opened tonight. Customers looking for cashiers… oops found one looking for boots for herself and a friend. She hurried back and was going to ring out her friend when her friend graciously stepped aside and allowed me to be helped first.
Steph M.
Place rating: 2 Duluth, GA
I was there yesterday for the first time. I have recently moved to Ft. Worth from Atl. I have a Belk card and was excited to know that this store is a mile from my house. This store was disorganized and messy which is a shame because I like Belks and have done much shopping in the past at other stores in three states. I was in need of some help yesterday and couldn’t find anyone who worked there. I will be contacting the corporate office and discussing the poor state of their store. This seems to be a trend in this store that I want rectified do that I can shop there. Lol
Samantha K.
Place rating: 2 Fort Worth, TX
Recently I went in to purchase a new Michael Kors bag. I have purchased 2 from this store in the past 2 months, and have a credit card with belk. I knew exactly which bag I was looking for, and came in because I had another 20% off coupon(per usual at Belk). I wanted to see if the bag was on sale, because it seems they are always having some kind of sale on their bags from my experiences in the past. I politely asked the woman to scan the price on the computer to check. She was reluctant since the bag was a new color for the season. Ok whatever no big deal, I would just like you to scan it and check I don’t appreciate the attitude. I can afford the bag, but still would like to save money when possible, yet she treated me like a bum that did not have the money. It was not on sale, ok fine. No big deal. I pull out my 20% off coupon to use it, and she proceeds to tell me that they don’t nor have they ever accepted percent off discounts of Michael Kors products, without even being bothered to scan it. This is a completely untrue statement, considering I have ALWAYS used a 20% off the bags I have purchased in the past. Heck I signed up for a credit card for the 20% off coupons!!! I tried to explain this to her, but she refused to hear what I had to say. I told her I did not want the bag and would come back another day to buy from someone else. I don’t care to buy from someone who lies straight to my face. I will go to the MK store before I buy from this woman. At least they are busy being kind trying to up sell me there for commission. The store is relatively messy and disorganized, and service is hit or miss when I go in to pay my bill each month. Not to mention I pay my bill off in full every month and am the highest level member. Talk about mistreatment of a good customer! On another note I have on occasions had very exceptional service at this store in the past, but due to this employee in an unbearably tacky dress, my rating will be lower.
Michelle M.
Place rating: 1 Newport Beach, CA
I wish I could one million ZERO stars!!! I went yesterday and was horrified by the condition of the store. I have never ever ever seen a store this bad. Not Walmart, not Ross, not even a garage sale! Where are the managers?! Where are district managers!!!
Linda C.
Place rating: 4 Hurst, TX
I saw the bad reviews and I don’t know of any time I have EVER went into this store and it was messy. I love this Belks! Yes sometimes when they have a big shoe sale the CUSTOMERS leave crap all over the place! And for the one that was putting them down because they have a nice Womens selectios, it is about time that a store carried what the women that have the money need! Us old broads still do the majority of shopping and its nice to know I can find what I need at SOMe store!!!
Brandi F.
Place rating: 1 Fort Worth, TX
Messy. Yuck. Shoes, clothes, everything is in disarray. Bathroom was disgusting, actual poo on the floors and all over one of the stalls. Toilet paper everywhere. Won’t go back. The one at the galleria in Dallas is kept neat and clean.
Deya Z.
Place rating: 3 Denver, CO
modern southern style includes plenty of frills, Ralph Lauren & Chaps. This place has a tiny juniors section, and a huge women’s section… shows you who their target customer is. Give it a try if you have a coupon– sometimes they run good sales.
Rhonda D.
Place rating: 2 Fort Worth, TX
I went in because I knew there was a sale, I found the store to be disorganized and dirty. The shoe department was a disaster and boxes of shoes everywhere. I was looking for a new suit, but was unable to find even one suit.