ProFiles

I have been going here for about 2 years then moved and haven’t gotten my nails done since because every other place sucked haha! But I’m back so I’m very please to be having amazing nails again!

I started going to Profiles about 5 months ago and absolutely love it. It’s clean and professional and you can get any style without complications. I have a regular manicurist, Dakota, but have seen other girls there too who all do a good job. I’ve never walked out disappointed especially since they are reasonably priced. I drive 45 minutes just to go to this salon and would recommend it to any, and everyone.

Karen and her staff are always friendly and do a great job with manicure and pedicures. You walk out feeling awesome.

Terrible manicure. I walked in Tuesday afternoon before Thanksgiving at 4 p.m. and saw about 3 manicurists just sitting around (another 3 – 4 had customers)…but still… that many without anything to do during the week of a major holiday should have been my first clue.
Anyway, they get me in immediately for a regular manicure. I go to select my color and discover that this salon does not carry Essie or OPI regular polish. That should have been my second clue… but I ignore my gut, select a red by the brand «Caption» (more on this in a minute) and sit down for my mani.
A mani should take ½ an hour… maximum 40 minutes. It took 50 minutes to do my manicure which consisted of: removing old polish from near the cuticle (I’d removed most all of the polish a couple of days earlier), pushing back the cuticle, cutting, filing and buffing my nails, and putting lotion on my hands. That’s it. No cuticle nipping, no soaking my hands. Fifty minutes. I don’t know if she was inexperienced or what, but that’s way too long for a simple manicure (I’m not talking gel or acrylic… just a plain olé manicure).
Anyway, I ask her to charge my card before polishing and she comes back with my receipt for $ 26. I’ve never in my life paid $ 26 for a manicure. I pay $ 37 for a mani/​pedi in Miami, so this price for a mani is ridiculous and I made it known to my manicurist and the young lady that charged my card that $ 26 for a manicure is a rip off. (I take full responsibility for not having asked how much their manicures were before sitting down. Had I asked, I would not have stayed).
Anyway, 50 minutes later, I leave. I’m thinking, okay, not the fastest or cheapest, but my nails are painted in time for Thanksgiving… live and learn an expensive lesson, but fine. Well, not fine…
Five hours later back at home in Miami, I’m removing my eye make-​up and notice that my middle finger on my right hand is completely missing the polish. Like gone. Completely. Without a trace. And I start to think «sh8t, I’m losing my mind. Did she paint my middle finger?» I search my house for the paint chip, but can’t find it. I hop into bed a few minutes later, and notice that ANOTHER finger has the polish completely lifting off of it in one complete piece. in just 3 minutes, I pull every single paint chip off of each finger.
Well, the next morning I call to complain and ask that they refund my card. I leave a message. It’s Monday after Thanksgiving, and no response. So I’ve disputed it through my bank and will be receiving a credit for it.
Not sure what my fellow Unilocalers are thinking by giving these people 4 stars. These people are terrible for regular manicures and I would definitely not recommend them at all.

They can do anything here and have a huge selection of colors and choices. I did get quite a while out of my nails although I found t a little expensive. I went here a few times then decided it was a little much. I had a Greek girl do my nails, I can’t remember her name but she was really friendly !

It was the most pleasant experience I’ve ever had for a mani and pedi. The staff is fantastic. It’s so fun all the different colors and styles they have for nails. It’s original and I loved it.

I go ever 2 weeks, the staff is great… Its my hour of Zen… If you go ask for Nikki or Lilly

They do not have regular pedicure chairs. Stiff fabric chairs that can be heated. They have bowls brought out with hot stones. If you get the basic pedi the don’t use the pumas stone. No massage no hot towels. No way to really rinse off because there is just the bowl. Wanted $ 50 for basic mani — pedi. I would go elsewhere. Lots of staff all talking no customers.

I’ve been to this location once. Our boss was treating us to a night of nails! I absolutely loved the look of the salon, and everyone was friendly. The way they do acrylic nails was really impressive. I loved mine. I would go back again and again, but Fort Meyers is about an hour and 20 minutes away from where I’m located, and its the closest one. I would love if they would open up a Profiles in Sarasota Fl, I know that locaton would have nothing but success. Atleast consider it! :)