Very nice, newer McDonalds. Fast service, easy access, even if the moron customers don’t know how to drive in the parking lot LOL.
Andrea W.
Place rating: 1 Matthews, NC
Service here is so poor. It’s in a very high traffic area and is very busy for that reason alone. I pulled in this AM and was the only car waiting to order, while I sat there a car pulled into the other order lane. Employee came over the speaker with their opening, «would you like to order(insert menu item here) today?». I respond, «no thank you.» Silence… then I hear her help the other lane. She comes back to me and asks what I want, I give her the breakfast menu item #, more silence… then I hear her help the other lane again. I can see the initial entry of what I ordered on my screen so I know she heard me, never asked what I wanted to drink, never gave me a total, asked me to pull forward, nothing. I left. Drove 2 exits South to the Chick-fil-A where I was quickly acknowledged and helped, with a smile, with better quality food and my order wasn’t practically thrown out the drive thru window into my car. Save yourself the aggravation and just go somewhere else.
Mike M.
Place rating: 1 Fort Mill, SC
Ok so I have to retire from going out to lunch at this McD’s, what a joke. I have given them many many chances and it just seems they will never get it right. If you want to wait and have alot of time to waste this is the place for you. How do I order something as simple as a plain McChicken meaning no mayo or lettuce just the darn chicken and bun and people after me ordering burgers that need assembly and even McChickens with lettuce and mayo get served before me I am talking 3 people behind me one person with an $ 11 order. They just cannot handle the lunch crowd this happens everytime and I am not exagerating. I just don’t get it. It is almost like you have to except poor service when going here as that is the cost of being able to have a McD’s in this area. Also why is only 1 person working the counter? I have literally walked in and turned right around when I see 15 people in line and one person taking orders. Hire another person or pull someone off the drive-thru. This place is just a failure everytime but the turnover is so great that losing 25 customers a day doesn’t put a dent in their finances I guess. Poor service, slow service, cannot handle multiple people in line, kinda of dirty and just a hassle 99% of the time. I am done with it, brown bag it and save $ and gas while I am at it. This is just a sign of the times bad service and nothing done about it. If any worker there claims they deserve $ 15 an hour come sit next to me at work and watch how I handle the workload of 3 people everyday while providing great service. Not much is asked of these employees and they still can handle it.
Michelle P.
Place rating: 3 Charlotte, NC
This McDonald’s looks super snazzy… It’s one of those new ones with the double drive thru windows which has to come in handy at some point… Luckily, it wasn’t too busy when we came through… Honestly, McDonald’s visits are mostly hit or miss for me… Usually one item is hot, the other is lukewarm or sometimes even cold… Ugh. This one was a hit… The nuggets* I ordered were nice and crispy… The fries were piping hot and not overly salted… The Happy Meal toy was a hit with my friend’s kid, so there’s that… *Yeah, I know the«nuggets» are mechanically separated chicken like parts, but sometimes I like that sort of thing… It just takes me back to days when I didn’t have to pay bills and my only concern was making sure my toy was the one I wanted.
David S.
Place rating: 2 York, SC
Stopped here on our way to Carolina Place Mall for a quick bite. Service was slow, fries were cold and limp and food was slapped together. It had been a long while since I last visited a McDonald’s and I won’t be going to another for a while. I’d rather pay a little more and go to Five Guys or BT butger
Tyler H.
Place rating: 1 Fort Mill, SC
This MCDS screws up my order 95% of the time. Sometimes the food is wrong, sometimes they dont give me my whole order, but it happens majority of the times ive been. unfortunatly its cheap, fast and right around the corner… check your food before you leave. and if you get a smile while your there you must be special.
Jeff S.
Place rating: 3 Charlotte, NC
This is a new McDonald’s with the new restaurant design. When I arrived for lunch the parking lot was full but we lucked out in getting a parking place right away. The restaurant is decorated very nice for a fast food place. It doesn’t look like your typical McDonald’s. Ordering was typical for a fast food place. But this place was giving out free samples of strawberry lemonade and one of their coffee drinks. Nice touch. The strawberry lemonade was actually very good. The food is typical of a McD’s — oversalted fries and burgers that America loves. This is also a good stopping place before or after a visit to Carowinds. It seems Carowinds employees come here also as we saw two of them here. My burger and fries cost me $ 2.81 at McD’s. It would have cost 3 times that at the park.