USPS

It’s my 3^rd time here and I still don’t like it. They lack of customer service. They should put more information about products and services on their wall so we don’t have to ask the ladies at the counter because they don’t seems to care or help you at all. Everytime I come here feel more like I’m disturbing them. I witnessed one of the cashier denied to help a customer regarding to they delivered letters to wrong person at her house.

Closes at 4:55, not 5:00, which is a violation of federal law. Employees are both rude and lazy. While waiting in line about a half dozen times, I have witnessed one of the employees (Middle Eastern or East Indian, I believe) be snappy & condescending to customers. Sometimes when I’m getting my mail out of my box, I can hear the employees in the mail room yelling at each other. So professional… not.

Located on Fort Meade next door to the bowling alley and the commissary, this post office is convenient for those who need to conduct business and get back to work.
Of note, it is minimal in size so there is no kiosk where you can weigh and ship your package yourself like in some of the post offices elsewhere. You’ll have to stand in line and see a person to conduct your business. The line moved fast and all of the employees were pleasant and offered suggestions on the most economical way to ship your items and spoke about the various products they had available without being over the top and pushy about it. There are PO Boxes available and the ability to get your passport application and photos done here. I’ll admit that some other post office locations have done away with offering pens, priority tape or other supplies but here, they had a receptacle for pens, plenty of priority tape (for priority shipping of course) and were even helpful to a customer who was going to buy bubble wrap but offered him some left by a previous customer. Plenty of shipping materials such as various priority mail boxes and decorated boxes if you wanted something a little more festive to ship your goods in.
Parking is shared by the adjacent lot for the commissary and bowling alley but if you have to park a little ways off, the walk will do you good.

There is a lady in there she is either Indian or something. She is so rude and lazy, I rather let someone else go in front of me if im next up at her window

I always fear they are going to lose something here. Most times it is slow and busy. I often feel rushed by the people working to just get out of there. Maybe its a post office thing?

The line can be a bit slow and service can be a bit better. Some days the ladies working here can be chipper and happy, some days they just want you in and out.

I remember some of the same people from the counter when I mailed my packages out 10 years ago. Some of them seem a little disgruntled these days and one woman always seems irritated that I want to mail out a box. But I had one gentleman the other day who was very helpful and friendly. I was quite pleased. He wasn’t overly chatty or anything, just provided excellent customer service. I wish I had remembered his name. This was the first time that I have seen him and he is a great example for others.