This is a pretty nice hotel. I stayed here on business. They have wifi, small but nice fitness center and a nice washer/dryer. The beds were very comfortable, bathrooms big and clean, temperature controlled thermostat, large mirror, and decent soap. There is a hot breakfast with some healthy(not hot) options as well. I’d stay here again.
Emi N.
Place rating: 3 San Carlos, CA
I really struggled between 3 and 4 stars and here’s why: Pros: –VERY new and clean –Spacious, modern rooms –Comfortable beds –Light breakfast available every morning –Water and coffee available all day –Washer & dryer available for use(I think they each cost $ 1) –Small fitness room Cons: –No automatic doors at entry made it hard to push 2 doors open with large suitcases(how would someone in a wheelchair manage to get in?) –No water bottles available for purchase in vending machine –No air/ventilation in fitness room(I was dying!) –Not enough parking –See below… As I mentioned, this hotel is very new however it’s also very obvious they wanted to get it up and running in a hurry. I can’t speak about all of the rooms, but a few things were definitely not right in our room. When we closed our room door, it seemed that the door and door frame were somehow not aligned correctly. The dead bolt lock and the swing lock were completely ineffective. Same goes for the bathroom door. You had to pull it with all of your strength to get it to(kind of) shut. I didn’t even attempt locking it as you could see it wasn’t aligned with the frame. The shower rod had clearly been installed in one place and then re-installed as there were still holes with wall anchors visible and sawdust everywhere from where they had drilled. The shower curtain wasn’t long enough and water would splash out under it and all over the floor(even if you pointed the shower head away). The shower itself was strange and I kept wondering if it was actually meant to be wheelchair accessible since there were two seats but since the beds were SOHIGH we didn’t think it could be possible that our room was wheelchair friendly. It’s nice that the shower/toilet are separate from the sink however there was no towel ring/rack in the sink area. I also found the configuration of the room to be a bit odd. In order to see the TV, you had to sit on the sofa. If you were in bed, you couldn’t see it at all. It would make more sense to swap the positions of the sofa and TV. I think we had a total of 4 lamps in our room which was overkill. If anything it amused me so I can’t really complain. The parking situation was only bad if you returned to the hotel at a late hour. One night there was no parking and we had to park next door and walk through a grassy area. Would have been nice if there was a path of some sort to walk on. I noticed that many parking spots were taken by large trucks and also things that would typically be hitched to the back of a truck(like a boat). If the hotel enforced a 1-spot per room rule that would probably help manage the situation better. Aside from the room and parking I thought the staff was friendly. When we arrived to check in I was surprised the young woman did not check my ID to verify it against the name on the reservation. In addition, she immediately asked for my credit card and charged the FULL amount of our 3-night stay rather than waiting until we checked out which is actually not an acceptable practice. All in all, although not major, they have some kinks to work out. Would I stay here again? Yes. It was pleasant enough that I would return. Their rate was reasonable for the room we received but should the rate go up by a lot, I might reconsider.