I have been using Precision Computers for several years for our Englewood Cliffs based company. They are fantastic and have helped me out of a jam more than once, –one example, during Hurricaine Sandy when we had to move our computers quickly because the roof blew off our building, they were there in a flash and had me set up in temporary office space within hours. It was amazing. Their team consistently goes above and beyond to keep us up and running. I have no complaints at all about this family owned and well run business. They are truly partners in our success.
Michal L.
Place rating: 1 Manhattan, NY
Very expensive. The people on their web site are not even real employees. If I can’t trust the photos that they put on their web site, how can I trust these guys to fix my computer?
R H.
Place rating: 5 Fort Lee, NJ
I had a problem with my DELL9150 computer, after some power outage and my 2tb drive would no longer boot up. I am usually quite good at this stuff, but I just did not have the time, nor the patience to fix this problem. Since this was a business machine, I needed it up PRONTO. Since we do UPS shipping out of it, and it had some vital business files. I bought it into Precision Computer, and they quickly diagnosed the problem, confirmed the drive was still good. Along the way, I was offered several phone calls to give me status, and also of how much it was going to cost. I gave the go-ahead. I bought my computer in at 1pm, and it was returned to me at 4pm. I also had another problem with a configuration of a power cable to my hefty video card, and they solved that without any additional cost. I got my business machine back within a few hours. To everyone that said, hey, maybe it was a simple fix, maybe it is, to experts like these people … but I had already tried recovery console(the recovery console didnt even see the disk and wanted to format it), I tried spinrite to fix all the problems(ran it for a day, and still no go), and windows would not even see the disk. I have no idea what the problem was, nor do I really care. I know for a fact, if someone fixes computers all day long, they know the troubleshooting steps and also will have the tools to fix it. Also, it is a rarity these days to find shops like Precision Computers in fort lee with REALPEOPLE experience. Who are you going to talk to? The 18 year old in the g – k squad or someone who really talks to you, and offers you real advice. SUPPORTLOCALBUSINESSES that know what they are doing, before they are all gone. I can assure, you do not want to trust your vital computer to someone who can barely pass an A+ computer test 18 year old at a chain store, bring your computer to people who have COMPUTER in their name and on their signage. I am just so delighted in finally getting face to face service, and fast service too. I recommend this establishment to everyone. And every time I had a problem in the 15+ years I’ve lived in Fort Lee, these guys were always willing to help.
Albert L.
Place rating: 2 LONG ISLAND CITY, NY
My laptop video card stopped working. I took it in to Precision Computer of Fort Lee, along with a brand new external hard drive, and asked them to get the data off the drive(not to repair the laptop). When I came back to get the data, Precision had copied only the data from My Documents, onto a thumb drive, when they then added to the bill, at a not very good price. They hadn’t used the external drive, and they hadn’t copied any of the data at the root of the drive(some large virtual machines and images). They told me that any files not in My Documents were only program files, and would not be useful on another computer(very wrong). Not impressed.