Chang Y Han Accounting

Went their office and brought recent few years tax return records in case they needed.
But the assistant only asked me to fill up general questionnaire, and told me it’s not necessary to leave tax return records. However, a few days later, got email and asked for tax return records. Wasted my time!
Went there second time, asked for some tax information, but the assistant really not professional.
No more!

Had Ms. Ahn do my 2014 tax return here. I left here feeling a bit upset. She just gives you a paper to fill out asking you questions for your deductions and then looks away. She didnt ask me if I needed help or had any questions. I explained that I was recently married and didnt know whether it was better to file jointly or separate. She continued to stare at her computer monitor and said it is usually better to file jointly. However, she didn’t look into whIch was better for my current situation. I rushed to ask her so many questions because she was in such a hurry to just click the submit button to efile. It was only then when I asked her like 20 questions that she began to really look into my deductions and compared the benefits of filing jointly, NJ or NY address, and what other deductions I may have
What’s the point of hiring someone for my tax return if they aren’t going to try to help me get my maximum refund? I truly felt that I couldve gotten more if I filed myself using Turbotax.
Not to mention, I didnt like how inconsistent they were with their prices. They didn’t have a set price. I called ahead of time and mentioned that I was a client of their Queens office. I told her I wanted the same price and asked what her rate was. She told me there was no set rate and that I would have to come in first before she could give me a price.
Never again!