Worst moving company ever — avoid at all costs! I would give them 0 stars if I could. Romeo responded first to a request for quotes I submitted online and promised the lowest price out of any company I spoke to. However, the morning of the move, only two men showed up(late) instead of the three he promised and the truck was not nearly big enough, despite going over in detail with him what I needed. We re-negotiated a slightly higher flat rate for the full day so they could make two trips instead of one from Pompano to Fort Lauderdale. When we arrived at the destination, the movers then claimed they were not aware there were stairs even though I had disclosed that to Romeo and insisted they would need to charge more. When we arrived at the destination after the second trip, the movers refused to remove my belongings from the truck and said they needed to be paid more because of how long it was taking, despite the flat rate we had negotiated. After many calls to Romeo, who was insulting and claimed there was nothing he or his boss could do, my items were finally unloaded around 9 p.m. that night, however nearly every piece of furniture I own was significantly damaged in the process.
Megan G.
Place rating: 1 Columbia, SC
The drivers were great and that was the only good part about the company. The office staff severely under quoted the estimate and offered minimum discounts to try and make up for the mistake. After speaking with a manager«Nathan»(not his real name) and complaining about how dissatisfied I was with the experience he threatened to take away the discounts he had offered at pickup. After delivering my furniture I discovered that numerous pieces of furniture were damaged and some items were completely destroyed.
Charity T.
Place rating: 3 Fort Lauderdale, FL
Ok
Charlotte K.
Place rating: 1 Marietta, GA
DONOTUSETHISCOMPANY… unless you like living a NIGHTMARE!!! They lure you in by giving you a somewhat«reasonable» quote to complete your move, then, they get your stuff on the truck, then BAMMMMMM!!, they charge you more than 3 times the quote! My simple one bedroom house was quoted by this stupid company at $ 1255. After they loaded my stuff, they said the cost will be $ 4,100!!! That’s absurd!!! Also, the workers are very unqualified and have no idea what they are doing. They broke about $ 3.000 worth of my furniture and antiques; as well as a few items that can’t be replaced. Now, most of my furniture is junk because of all the dents and scratches! The lead mover is very unprofessional. He made sexual advances towards me several times which made me feel very uncomfortable; he uses vulgar language and helps himself to any food you have sitting around. He even went to my fridge and opened it to look for food! He then had the audacity to ask me if he could wash his clothes while they were moving my stuff!!! DON’T DOTHISTOYOURSELF! I would like to see this company shut down so other people don’t have to go through the HORROR that I did. There has to be something done about this terrible business. They should have their license revoked immediately!!!
L P.
Place rating: 1 Nashville, TN
The movers and employees of this company continue to post on my reviews. They are liars and deceivers. Save yourself headaches and troubles by not using this company. I have pictures and documents to prove this is not a fictitious story. Why would i waste my time if it weren’t ALLTRUE? If this were a reputable business, their response to my complaint should be we are sorry for your bad experience and what can we do to make it right? All these people do are insult you and say you are lying. More proof of their arrogance and sense of entitlement, like they are doing their customers favors instead of actually earning their business! Unbelievable!
Raman V.
Place rating: 3 Hallandale Beach, FL
I used this company several time to move my buisness. and I also had relative use them also. their alright compare to other non reputable mover and beside last time i move 4years ago i was not even dealin with the actual moving company when. I came cross these guys I was relief that Romeo and Nathan always their to help their movers. Darian and Issac are cool.
Karen N.
Place rating: 1 Fort Mill, SC
What a freaking nightmare this move has been. This company is an abomination. They do not deserve one star. This was a scam from the start. Not only did their price over double, we had to help load and unload because the unloaders did not show up. They picked up our things in a Ryder truck, and promised we would have our things in 3 – 9 days. We found they unloaded our things and stored them in a warehouse waiting on another move coming out our way. After 15 days, our things came but when we refused to pay cash before they would open the truck and let us see our things, they drove off. We had to rent a uhaul and drive over an hour and get our things in a parking lot. Everything was infested with roaches, broken, scratch, missing and we had other’s people’s boxes, with their pictures. No one will return my calls. These people are foreigners and speak little English and are nothing but scamers. I never got a receipt or a copy of the contract. They said if I wanted one, I could take a picture.