RV World

Pathetic dinky operation, poor limited selection of motorhomes, (they had only 2 class c for sale) one was ready for the landfill, the other was overpriced, our sales person was clueless, directed us to the internet even though we were there in person. Sales yard is uneven, muddy and FILLED with noxious weeds. A waste of time. We drove 320 miles round trip for an afternoon of frustration… Restroom hallway and restroom littered with RV parts.

We suffered some wind damage to the awning on our RV traveling through the area, we called RVW and they said to come on in for a look-​see. They worked us right in, removed the damaged awning, and charged us a very reasonable price to do the work. Thanks RVWorld, you guys were truly a port in the storm for us and if possible, we will be back. We highly recommend this business.

Had a great experience here, we bought some parts and got some great tips on a project we’re doing for our 5^th wheel. Staff was friendly and knowledgable. Prices on parts are a little higher than average but the overall experience made it OK. We will definitely go here again instead of driving down I-​25 to competitors.

One of the worst rental experiences I could imagine. I rented a camper from this business for a three-​day trip. I will credit them for the camper itself as it was functional, clean, and everything worked as it should but unfortunately that’s the only nice thing I can say. Booking this unit took at least 45 minutes, the majority of which I was on hold. If it was not for the location in relation to where I needed to go from and get to, I would have gone somewhere else based on this alone.
The woman that went over the contract and did the walk around for this unit was fine. The area I was camping was about a 65 minute drive from the nearest gas station and did not have any water or electrical hookups so I needed a generator. When she went to demonstrate how to work the generator however, it ran for about three seconds on fumes and shut off because it was completely out of gas (and I later found out, oil). This was the entirety of the generator training that she gave me. She told me to save the receipt for the fuel and they would take care of it when I got back. Anyway, I filled the generator before I left town and got to my location and set everything up.
The first night I ran the generator for about two hours to use everything in the camper to cook dinner. That was the last time the generator would function properly for the rest of the trip. The next time I started it, it immediately shut off and threw a «Low Oil Press» fault light. Tried it a few more times and the same result. I let it sit for a while. Disconnected any load that would be on it and it ran for about two minutes and did the same thing. I concluded that this was probably the last time this trip it would work and went back to enjoying the fishing.
The following day I drove about 20 miles to make a couple phone calls, one of which was to RV World to inform them that they rented me equipment that wasn’t serviced or in good working condition. They didn’t answer. Instead of someone there to field my call there was some scatterbrained voicemail message about how they «don’t know when we’ll be open, and ummmmm there was a branch that fell on some rv’s and rv world will be closed temporarily until further notice». I really didn’t care. In the twenty or so minutes I stayed within cell range however, one of the owners did call me back. She seemed to just keep saying that there were some RV’s that got damaged due to a thunderstorm from the night before back in Fort Collins and that they were dealing with a lot of stuff going on. This information didn’t really have any impact on me and I’d already made my peace with the fact that they gave me a bunk generator so all I was basically looking for was, «We’re sorry. We’ll take care of it.» She asked me what was going on with the generator and I told her.
Me: «Your generator doesn’t work. It hasn’t worked since last night,…it just keeps throwing a low oil fault light and shutting off.»
Idiot RV World Owner: «Yeah, you have to add oil to it.»
Me: «No way, really? I wouldn’t have guessed. I’m not urban camping here, I’m 65 miles from the closest store. I’m not driving to a town to get oil to service YOUR equipment for you.»
Idiot: «Well, branches branches, thunderstorm thunderstorm.»
Me: «I don’t care.:
Idiot: «We’ll take care of it.»
Me: «K, Great. Just wanted to let you know.»
It went something like that.
I took everything back and called them again and left a voicemail requesting a refund for the generator and the $ 45 setup fee since they suck at setting things up and not having a working generator pretty much made most of the functions in the camper inoperable. They refunded the generator but thought they still deserved the setup fee apparently because they charged me for it.
If you two idiots read this, maybe look into a different line of work. It would be advantageous to have your equipment serviced for the people that rent it so they don’t get bored on a Wednesday at work and out your company for how poorly run it is and tell the world how stupid you sound on the phone when you tell your customers to service your equipment for you. Maybe do a dry run of the voicemail message you have on your answering service before putting it up for the world to hear,. you can press * and re-​record. I would suggest trying to make your customers happy if you screw something up because I would have let all this go instead of opening a Unilocal account to recount my experience with you. I mean, I put up with being on hold for 45 minutes so I’m an understanding guy and get that you have a busy place there. Enjoy your $ 45 dollars. Hope it was worth it

My experience with these guys was great. My RV had a problem with the Onan generator, it would run for about 20 seconds then stop. They were willing to take the carburetor apart and clean it to save me some money. The generator runs fine now. Highly recommend! They don’t just replace parts, they fix stuff.

This place is also a U-​Haul drop off/​pick up spot. It is convenient because it is located right by I-​25 and is easy to drop off your big lumbering U-​Haul vehicle like I had to this summer. Moving stuff from Iowa is what the circumstances were.