Cornerstone Home Lending, Inc

The Bermejo team proved that they were unable to handle complicated financial situations or keep their facts straight…
My husband explained our full financial situation up front to John which included the fact that he worked for family, was self employed and that the company was moving to employment of all staff in a month. John told us that those things weren’t a problem, our income was sufficient and he could get us preapproved.
A couple of weeks after applying, we were told we were preapproved and to go get a contract. We found a house and were ready to make an offer. Our real estate agent asked John for the preapproval letter and was told we weren’t preapproved. (???) House #1 lost.
After more paperwork and the finalizing of hubby’s employment status we got an actual preapproval. We put an offer on another house, were accepted and began the loan process. Just 4 business days before closing Cornerstone informed us they couldn’t qualify us due to insufficient income and claimed they didn’t know my husband worked for family (???) They also had a problem with the move to employment and a raise my husband had recently received (the raise was also something they had been informed of BEFORE we ever made an offer on a house), saying these thing were too «inconsistent». House #2 lost.
Although our situation was admittedly a complicated one, the bottom line is that the Bermejo team didn’t package our loan correctly, causing us to loose the second house. They forgot important pieces of info that needed to be explained to underwriting. We were told by a new lender who took over the loan process that not one of the changes in our income, or the fact that my husband worked for family, should have been a problem. It all came down to presentation.
Although there were people within this group who were wonderful to work with, overall I cannot recommend them. What a disappointing waste of time and money (the inspection and appraisal) this whole thing was.

Thank you Cornerstone for walking us through the process of purchasing our first home. A special thanks to Stephanie S. for encouraging us ! Thank you also Diane M., Andrew S. and Steven D. and the rest of the group that helped us close almost 2 WEEKS early. It’s great to know that there are quality organizations out there.

Used the Humphries Team (now with Conerstone) 5 years ago when I bought my first home and they were great so I naturally contacted them again when I was ready to buy my second. They pulled my credit (which was great) Jason sent me an estimate of my mortgage, no info on fees (had to email for that) said he would call to go over everything and never heard back. I continued to follow up with questions regarding fees etc and he took a week and sometimes longer just to respond and when asked for their fees he gave me a «rough» estimate he said. Terrible! I gladly gave my business to someone else.

Worked with Andrew Storteboom and he made our investment property refi quick and painless. Great job and I would highly recommend.

Kevin and Mary were amazing to work with. They got our loan approved and closed in under a months time. Also, they rate and fees I received from Cornerstone were much better that the other mortgage company I was working with. I had such a great experience with the «Francis Team» that I referred friend mine to Kevin and Mary!

PROS
Scott and his team were pleasant to work with. Scott was very accessible, even outside of normal working hours, and quick to respond to any questions. He helped me prequal in no time when we were ready to make an offer and walked us through the paperwork when we were ready for our loan. Overall, the experience was pleasant (at least, as much as it can be considering it’s a home loan).
CONS
They sold my loan less than two weeks after closing on the house.