NY’s Upper Crust Pizza

I wasn’t planning on reviewing but the Greek slice I had for lunch today was delightful! For $ 4 I got a slice with artichokes, diced tomatoes, red onion, and feta over mozzarella with a side of really good ranch. I usually love tomato sauce but I didn’t really miss it.
For lunch there’s a big assortment of different pizzas you can get slices of, and I was happily surprised that they heat up your slice in a large oven before you eat it. Hot, delicious slice of pizza? ⁵⁄₅ in my book. Next time I’ll probably opt for 2 slices. Service… It’s a food court i don’t see why people are mad about the service here.
Review #3 of 2016

I have enjoyed their pizza for 10 years and more, never any problems. Last order was so horrible we tossed it out: wet, limp, and looks and tastes pre made. Worker basically told me, «Well, you ordered the thin crust and extra cheese so it goes soggy.» I never noticed this problem before. $ 40 for 2 pizzas just to throw away, we won’t be back and I do not recommend this place any more. Last straw: Canned Mushrooms

I had a pizza party few nights back and the manager (Carlos) was very helpful accommodating every request I had. He even personally delivered the pizza for us.
Thank you Carlos

Wow. Good Pizza had the sausage and pepperoni slice, really nice! Rock On NY Upper crust. Get a personality dude behind the glass. Service was good though.

Pizza isn’t bad at the lake Forest location so i came here twice and both times. Service is terrible. The guy at the register isn’t friendly and seems rude.
Both times I have gone, people who is in line after me will all get their food first while I stand and wait and stare at my two pepperoni slices sitting there burning.
The fact they can’t remember who got what. My pizza is so hot. I’m sitting here writing this review while it cools down. The crust is burnt too.
This locations gets a one star for poor service. One time is fine but twice in two weeks just says this place is poorly operated.
I doubt it would make it if it wasn’t with in a lunch court. Gonna have to find a new pizza place around here cuz bad service and paying $ 7.56 for two pep slices and a small drink seems extremely expensive.
Edit. And it’s $ 6.50 for the combo and they charge a buck in taxes. That just wrong.

I finally got a chance to try this place a couple days ago, the stuffed pizza was really good and I had a white pizza that was nice as well. the cannoli was decent too!
The guy behind the counter rolled his eyes and slammed my cup on the counter when I politely asked for my drink cup (that I had already paid for) when my pizza was ready. That drastically impacted my experience here.

overall DANK food but bad customer service.

Looked to Unilocal to give me a recommendation for a pizza joint close to work so our staff could order lunch.
Towne Centre is right up Alton Parkway from lovely, brand-​new, must-​see Avalon Baker Ranch Apartments *wink*, so we ordered from NY’s Upper Crust. One of our crew went to pick it up, being that it was in such close proximity, so I’m not sure if they deliver.
I think it was about 2pm once we’d finally ordered, picked up and it arrived at the office, so my rating took a ½ star reduction from 3.5 instead of a round-​up.
Because we all know that *ish tastes way better when you’re starving.
It was pretty good pizza, as I said, 3.5. Not mind-​blowing, but I’m not sure mind-​blowing pizza exists in Orange County. If it does, I’ve not found it yet. GAH.
The Baker Ranch staff seemed to think it was great, so that’s a CA opinion for you.
I’m just a bitter, jaded Chicagoan who resents the lack of deep dish in California. So take my review for what it’s worth!