This was pretty much the worst healthcare experience I’ve ever had. Both the staff and Dr. Chipps are dismissive and arrogant and late. Expect to be seen an hour after your appointment time. Expect Dr. Chipps to not have read your history that the staff documented. Do not expect that he’ll remember your prior visits and that he’ll order duplicate tests. Finally, do not expect him to be as modern or current as allergists from Dignity or Stanford which participate in peanut immunotherapy programs.
Barry G.
Place rating: 1 Fair Oaks, CA
Dr. Chipps seems to know his medicine, and apparently has little to no competition in the area. These are the reasons his office stays in business. The administrative staff seems to be uncaring. Some of the nurse/assistant folks are very friendly. The gal who acts as the Xolair insurance liaison was fantastic. Dr. Chipps’ clearly finds bedside manner to be a waste of time. If you like your medical interactions direct, dispassionate, and terse, then this is your guy! Just don’t come to the office looking for any sort of comfort, clarity, or reassurance. This is an opportunity just waiting to happen. If another experienced allergy doctor with an ounce of compassion were to open up shop in the area, I believe the customers would pour in like a Midwest thunderstorm.
Alec S.
Place rating: 1 Rancho Cordova, CA
Uhh no allergy shots cause they’re on a lunch break? My lunch break is from 11:45 — 1:00 so if I want to get this out of the way during lunch too bad for me. Glad most businesses don’t make you wait an hour after driving to them for an allergy shot just because you happened to show up when they don’t want to pay for an extra staff member to work anytime from 12 – 1. Oh well, gives me more than enough time to sit in the building lobby to write that in a review. While waiting I saw multiple people come to the door before 1 only to turn around in disappointment.
Marie S.
Place rating: 3 Folsom, CA
This guy has ZERO bedside manner and he spent a total of 2 minutes with me on my first visit, but he got me set up for allergy shots and that’s the only reason I went to him. The 3rd star is for the nurses/techs being friendly :) The older nurse(I can’t remember her name!) is awesome at giving allergy shots. I have no idea how she does it but when she gives them I have little or no reaction at the injection site.
Bob D.
Place rating: 1 El Dorado Hills, CA
Dr. Chipps is an experienced physician. However, lot to be desired about his business practices. The office staff is uncooperative, disorganized and record keeping still done by ancient filing system. You will not find any electronic or computerized record keeping at this clinic. Moreover, staff wanted to charge $ 15.00 for one page clinic note. Really, this how the good doctor wants to generate new revenue? It would be instructive for the staff to read California Health and Safety Code Section 123110 which makes it clear what price a doctor can charge a patient for his or her own record. $ 15.00 for one page record is not authorized by this statute and further violates HIPPA regulations.
Bill C.
Place rating: 1 El Dorado Hills, CA
Front desk will not go out of their way to be helpful. Quite nasty experience I had just getting to fill out form for school for my kids. Dr. Chipps is never at this location and spread too thin at other clinics around greater metro. That’s my experience.