Not only did we not see our waitress after we placed or order, or order came out wrong. The young lady that bright the food didn’t even know what it was. Really? Do you not know your own menu? My friend’s order was completely wrong, and my steak was well done, not medium rare. She refused to eat hers, but I was starving and was not going to wait for a recook. We had empty glasses the entire time. I had to choke down the over cooked steak that was full of gristle. I finally flagged someone down and asked for a manager. After the manager arrived, I simply asked for two glasses of water and our check. She brought both, and it wasn’t until we were leaving that we saw our waitress again. I realize this is Applebee’s. It’s not a 5 star establishment, but you expect a decent meal. This was beyond rediculous. Now I remember why I don’t eat there.
Sweet O.
Place rating: 2 Baton Rouge, LA
Never mind the Shawn Colvin song playing, this was not a 1988 flashback though I fully expected at any moment the entire cast of Full House to come flying through the door. Rubber chicken earned its name here tonight — the taste, the texture. The unexpectedly good waitstaff in logo laden polo shirts was a pleasure. They ran in a line clapping and singing happy birthday 80s style to a neighboring table. But good service can not rehab rubber chicken a la 1980s.
Wilson J.
Place rating: 5 Jackson, MS
After my workout, decided to go have a meal and watch the green bay vs cowboy game at the local applebees. I decided to try one of the new diet meals. The food was great, ordered the steak medium and it was delicious. The spinach was not over cooked and perfectly seasoned. Although I though the serving was small :(350 calories I cant complain. Near the bar there were 3? high definition TVs with the game on. The service was excellent. In between commercials I was checking out the meal and they have a lot of specials at this location. The happy hour and Monday-Wednesday early week deals. Hope to come back for lunch one of these days with work amigos.
Jennifer W.
Place rating: 5 Plano, TX
I had the most amazing experience at this Applebee’s both times I went there on a recent business trip to Jackson! The first time I went for dinner and for drinks because all of my co-workers were raving about their $ 2.99GIANT house margaritas which come in a variety of flavors(margarita, strawberry, raspberry, peach and a few others I believe). The margaritas are AMAZING and HUGE. I really couldn’t believe what a great deal we got on them and they made the perfect happy hour accompaniement for my friends and I as we unwound from the work day. On top of that was the incredible service at this location, I have no idea why others have complained but maybe this location has improved their service based on feedback? I was so blown away by the service I actually wrote an e-mail to their corporate office! Our waiter was Jertorious who was so fun and attentive without being in-your-face. Our drinks were never empty, we never needed something and couldn’t find him, and it was overall just such a great dining experience. They also have great teamwork here, another waitress named Hannah checked on us too and was so sweet. Any time we had to step outside the host opened the door for us with a smile, the manager came and checked on us once(a very nice older woman) to make sure everything was good. We stayed for hours and just had a blast talking and enjoying ourselves. When I came back again for happy hour we sat at the bar and Ivy took care of us. She was HILARIOUS and had us laughing while also hustling to make sure we all got our drinks quickly so we could enjoy them before we had to head to the airport. I am really impressed with this location and will definitely be back next month when I’m in Jackson again, and my co-workers have already claimed it as their go-to happy hour place!
Jim D.
Place rating: 2 Baton Rouge, LA
It took over ten minutes to get seated even though there was no line. The hostess was very inexperienced. Once seated it was 15 minutes before a waiter showed up. Again, it was not a very crowded restaurant. The waiter said they were understaffed that evening. There were dirty dishes stacked everywhere. We ordered three salads all were fine quality and fresh ingredients.
Jay G.
Place rating: 3 Jackson, MS
Worth going only for the $ 1 Apple-draft and the happy hour appetizer specials