I’m not even sure where to begin with this review! As a teenager I was a patient of Debra Naylor and eventually when I had children they became patients of hers as well. Throughout the years we have always had a terrific experience with her and the office! — They’re usually right on time, I’ve never had to wait in the waiting room very long. There’s also plenty of toys and fish tanks to keep the kiddos entertained. I also love that they have a sick room and a well room! — The front desk staff are very friendly and helpful. They always remember my children and go above and beyond to assist me with whatever I need. — The nurses are amazing! They’re great with children and they’re always fast and speedy with unpleasant procedures. Anytime my children have had to get blood drawn, a flu swab, shots or catheters they’ve always been gentle and speedy, causing minimal pain while getting the job done as quick as possible. They’re just absolutely great with children! — Debra Naylor is the primary physician for my children and they love her! She has a way with kids and finds a way to make their check ups fun for them. Throughout the years my children have seen every physician/PA/NP at least once when sick and Dr. Naylor has not been available and it’s always been a positive experience. They listen to what I have to say and always take my concerns seriously. They’re also incredibly thorough and leave no stone unturned when trying to figure out what’s wrong with the kiddos. — Anytime I’ve called their office to leave a question for a nurse and/or doctor they’ve always gotten back to me quickly. I can be a bit of helicopter mom and admit that I’ve called them with some pretty silly questions but they always take me seriously and get back to me as soon as they can. — Anytime one of my kids has fallen ill they always work with me to get them seen immediately even if they close in ten minutes. 18 and Under is just an overall wonderful practice! They’ve taken care of my babies since they were born and I don’t plan on going anywhere anytime soon.
FM P.
Place rating: 1 Flower Mound, TX
Be prepared to wait! Every time I have been to 18& Under practice I have waited almost an hr to see a dr. Too long to have a child of any age wait. I liked each Dr/Rn I have visited but the wait is worth not returning.