Best Auto Outlet Inc.

I have to say this place is truly professional. Dante is extremely pleasant and honest to the «T». I didn’t end up making the purchase and was refunded immediately, but I have to say when I decide, I would absolutely go back to them. For a used car dealer, they get 3 thumbs up, and Dante gets a 10

I’ve purchased a GL450 them this place and was
Skeptical at first.
I got the car same day but had some minor
Imperfections and the salesman name
Carlos promised me that he will take care of
It and he kept his word and fixed everything as
Promised. He even helped me on his day off.
I’m looking for my second purchase with them now. They have nice vehicles in their inventory
And ask for Carlos.

Best Auto Outlet have reliable salesman in Noël and Alex. They helped me get the car I wanted and for the price I wanted. They showed me patience and professionalism. I definetley would recommend them to anyone who is looking for a great used car. No sales gimmicks or ridiculous fees.

I came into this dealership because I saw an ad online for a certain price. I came in and spoke with Rodney and he was polite BUT almost every question I had about the car he had no clue about. He acted like he knew nothing but I knew it was a bluff. The car was nice, I test drove it and we sat down, I put down a $ 1000 deposit and negotiated price and repairs because the car needed a few things done. They had a prep fee for $ 595 and a $ 395 delivery fee (mind you delivery fee for what, this car is a used car) But anyway after a few days going back and fourth trying to put the financing through because I was financing through them, the total purchase price came up to $ 16 000 (with all fees and taxes included) $ 4000 off the price I saw online, whaaaat?
After looking over the contract and speaking with the FM, Glen, he couldn’t even EXPLAIN all the fees, he was stumbling on the numbers and would have to start over on the calculator several times because he had no clue what he was saying. After messing up and admitting to some fees that were being charged, this dealership was charging me about $ 3000 in fees. There was a $ 600 bank fee, $ 950 acquisition fee (this fee is applied to LEASED vehicles, not used cars), Delivery and prep fees combining into $ 990 plus $ 650 more in fees that weren’t specific enough to understand what they were for?
They would NOT budge on the price, I ended up walking out twice and both times the FM ended up chasing after us. We went in for the last time and they took off $ 600 but it was not enough. The sketchiness of this place was just off the charts and the fact that they are charging these ridiculous fees is unbelievable. Someone dumb would’ve fell for this «deal» but if your smart make sure you KNOW WHAT EACH FEE IS FOR and WHY THE PRICE IS THAT PRICE. Very sketchy dealership, if you see a price online for a vehicle from them, expect to pay much more in fees alone. Also, I requested a refund about 8 days ago which they promised was 100% refundable and also said would clear on my credit card within 72 hours, called up my credit card company and said there was no credit pending, so I’m still waiting for my $ 1000 deposit.

Sales people here are nice. Very friendly and laid back. They seem laid back, but they know how to stand their ground with you on the price. Almost make you think you can’t haggle any further.
They know what they’re doing, but you need to make sure you, yourself, don’t leave anything unsaid. If there’s anything wrong with the car, either they also don’t know or won’t say anything about it. If it’s said after the signing, it’s your pocket.
They have an auto shop right next door. Gas station with a small auto shop. Got a Suburban and they had the AC fixed right there. Convenient, but not the greatest.
Parking? Good luck…

3^rd BMW I purchased from Best Auto Outlet. Amazing service even better management. Best prices in the country. I ordered a BMW from MO they delivered to NY on time. I’m happy with all my cars and there driving prestige. The owner took care of me and my wife we are thankful for the opportunity to own a car.