Ariana Studios

If I could give Arianna studios less than one star I would. Recommendation is to steer away from this business as fast as you can. As a surprise to my daughter and her husband, I contacted Jeff and he supplied a videgrapher for their wedding. I paid Jeff $ 600.00.The video guy was at the wedding. The songs to the video were picked and mailed to Arianna studios along with pictures as Jeff requested, but guess what it is now 4 years later and no video. Jeff and his staff stalled and then started not not returning calls. We then send certified letters, no response. My daughter continued calling and a few weeks ago a member of the Ariana staff picked up the phone and said the video was in California. What is a video taken in New York 4 years ago doing in California? HUM! If something happened to the video then Jeff should be person enough to be honest. In my opinion and based on my experience honesty must be considered a character flaw for Arianna studios owners. We should have listened to the folks at the wedding venue’s we visited and stayed clear of Arianna studios, but Jeff showed us beautiful work, seemed genuine and spoke proudly of his father’s business. If this is the way he honors his family business there is a lot to be said …

PLEASE STAY AWAY, this company is horrible! The customer service is horrible, they never return your calls, and if you ever try and contact the owner Jeff with any concerns he will never call you back. This place is an absolute joke. My wedding is September 24, 2016, I booked with them 5 months ago and after they got my $ 500.00 they could careless about any of my questions or concerns. I decided to back out of working with them because of their lack of communication. There either on vacation, they close at 1:00 p.m., there relocating their store from wedding plaza to somewhere else. This is just ridiculous and I seriously regret the day that I stepped foot to meet with Ariana Studios! They are the absolute worst! Please readers out there, don’t be like me and do your research before giving a deposit anywhere.

If I had a choice as to where to purchase a dress, this wouldn’t be even on my to go to location. Unfortunately, I had to come to this establishment to get a bridesmaid dress. First they lack all forms of customer service, they do not carry plus size gowns and everything apparently is relied on their measurements. The seamstress barely measured my bust and it was a quick less than a minute measurement, I did not feel comfortable with their measurements and because I’m tall 5’7 they had me order extra length. I was trying to wrap my head around how they came up with the extra costs and originally they wanted me pay for a dress three times my size because they say it runs small, and the extra length. Super uncomfortable I go to another location that has my size and their seamstress took her time and explained to me that all I need is two sizes bigger to be safe but because of my bust order a wide size. The extra length was also unnecessary because it’s standard length and alterations would be costly. More assured and prepared I called this location and let them know I did not feel comfortable with the size of the dress and asked to please give me a wide size and two sizes extra and no extra length. They assured me it was not a problem and that they would order that for me no problem. Two weeks before the wedding I go pick up the dress and their policy is you need to pay for the dress completely before you try it on. I was unsure and again uncomfortable with this establishment, but glad it would be the last time I would have to step in there. I paid and tried the dress. I was appalled! They had ordered me the wrong size! They got their so called manager and said it was my responsibility since I called to change the dress size. Two weeks before the wedding I needed a solution and not to play the blame game. They said I would be charged double for extra fabric and alterations. These people are the worst and even a bride going through the same issue was disgusted at their lack of service and responsibility. I’m not a huge girl I am 5’7 and weigh 230 so literally how much fabric I would need for a dress that is not even couture! I couldn’t deal and being a bridesmaid I didn’t want to make a scene because it’s already a stressful situation to be in. I assured the bride and basically told the location that they can forget about any more fabric or alterations I’m going to my own place and in the end I paid much less. Day of the wedding comes and I matched with everyone else and I didn’t need to spend another 400 for a dress I would wear once. This location also goes by The wedding Plaza and Ariana Studios. Anyone planning or looking for a budget, stay away from this location it’s going to cost more than what you think your saving. Not worth anyone’s time.

Horrible business. Wedding was June 7^th. We paid $ 2500 for a photographer and photo booth. Day of wedding photo booth never arrived. Jeff than tried to tell us we never paid for it and it wasn’t in the contract. After back and forth he agreed to give us back $ 500 dollars out of the $ 700 we paid for photo booth. It’s now July 10^th we have yet to get our refund or our wedding pictures. We called Jeff numerous times and left messages. When were able to speak to him he always claims he’ll call us back. Yet never does. Stay away. Save yourself aggravation and headaches.
July 25^th. Still no refunds or photos despite Jeff telling us week after week he’ll have it. Very irresponsible business practices.
It is now July 1^st. We are one year past our wedding anniversary and still no photo album. For the past three months all we get is.“it’s on the way from the publisher.” Or «it’s their fault for the delay»
Stay as far away as possible from them. I’m gonna pursue legal action against them. F them and their shady business.

We got married back in 2007 and the long and short of it is that their photography and flower people did a horrible job. They got the colors wrong on the flowers and the videos came out horrendously. After it was all said and done they told us a date to pick up our pictures, we drove from Suffolk to Floral Park just for them to tell us they weren’t ready yet. After they gave my wife an attitude about it I screamed at them until they simply got them from the persons desk. Basically they didn’t feel like walking over to the desk… Pathetic business.