Summerset Salon Day Spa

Staff is friendly and professional. I’ve had great experiences with hair, nails, facials, and massage.

I’ve been to summerset for waxing on three different occasions. On my first visit, I had Rayna. She was very sweet and spent a long time making sure we got all the hair (I have very light and fine hair which makes it very difficult to tell when you’ve got it all). She seemed less experienced and it did take a couple passes to get everything, but I went home smooth and satisfied. On my next visit, I had crystal, who was awesome. She was experienced, personable, and quick to fix even one missed hair. That was the fastest and most thorough wax I’ve ever had. Would definitely love to have her again. Today I went and saw Jaime. I would definitely not recommend her. She was a little off putting through the whole session and tough to converse with, leaving a kind of awkward silence. I had my whole leg, arm, underarm, and a Brazilian done. The most painful Brazilian I’ve ever had. She used soft wax and pulled out huge chunks at a time. I warned her at the beginning that my hair is easy to miss and we would have to check over it, but she said she could handle it and slathered me with oil before letting me check, making it impossible to tell. My underarms are well done, there’s a chunk of skin missing from my arm, my bikini area is still too red to tell (6 hours after the appointment), and I’ve spent almost 45 minutes trying to tweeze my legs because not only did she miss entire strips, but the spaces she did wax often just broke the hair at the surface instead of removing entirely. Will definitely never have an appointment with her again! (Also, it’s generally bad form to complain about other clients… to a client.)

I get my hair trimmed & highlighted by Steve, who is the best!
He’s been doing my hair here for two years and his work is always top notch and he’s super friendly and professional. He’s a perfectionist and takes the time to cut my hair with my precision.
As for prices, they are pretty much in line with other salons. I don’t pay any more or less at Summerset than I have at most other salons in the area. He usually charges me about $ 100 for most hair appointments.
He worked wonders on my hair after he re-​colored it and added highlights following a disaster at another salon, which is when I first started going to him, upon a recommendation from an acquaintance. I’m glad I took that advice! My husband gets his hair cut by him now as well.

I had an styling appointment with Jerry on Saturday. I showed him a picture of my hair which was done a week before in another salon and told him just want to look like that (open curls and volume towards the end of my hair) and told him it was done simply using brush and blowout. He said he knows exactly what I mean. My hair is up to my shoulders. He spent 45 min on my hair and finally what I saw was an straight hair. When I asked him he said he does not know why my hair does not take any curls! He said it might be because of the finishing product they have used on your hair in another salon!!! And kept spraying my hair.
Obviously he did not charge me and I had to come back home wash my hair and style it myself because I was running late.
Never never never will go back to that salon. People, please Do not go there for hair services!!! They destroyed one of my best occasions.

Well, decided to treat the boyfriend and I to two facial massages. I called around 2:00 and they said we could come in at 2:30 or 3:00. We arrived right at three, filled out some paperwork and headed on back to separate rooms. My masseuse was very nice, explained that there were scrubbing, cleansing, examining, and massaging the shoulders, neck, arms, and hands. It lasted until 4:00 and is $ 55.00 — very fair! It was relaxing, with music playing, heated bed, and I didn’t hear lobby noise — unlike other reviews. We had a very nice time, and I’d go back!

I came into Summerset a week before my sister’s beach wedding in Florida. When I made the appointment, it was for two very basic salon services: a low-​maintenance mani (cuticles be gone, some filing/​shaping, and a clear top coat) and a pedicure to match my bridesmaid dress. When I arrived at the salon, my nail tech was ready for me, and she was nice enough. She did the pedi first to allow for drying time, and the color that she chose was spot on – perfectly matched my dress. Since I arrived in socks and shoes, I was given disposable flip flops to wear while my toe polish dried, which was nice. So far, so good. Then it was time for the manicure. She barely touched my cuticles, the lengths and shapes of each fingernail were inconsistent, and at one point I noticed a small paper cut-​sized scratch near the tip of my index finger. This would probably not be a big deal for most people — hey, accidents happen, I get that — but since I’m not a regular mani/​pedi recipient, it was enough to elevate my manicure status from underwhelming to just plain unpleasant. Add to that my girl Paula Abdul’s brush with bacterial infection at her local nail shop, which already had me a little leery about salon hygienic practices… yeah, my baby-​sized cut was all I needed to know that I probably won’t be back. Really, the Unilocal 2-​star caption says it all: «Meh. I’ve experienced better.»

Just had a massage there this morning. …would have been great if it wasn’t so loud in the room. There was a vent in the ceiling making it possible to hear lots of cackling and conversation from other people in the salon. Picture being rubbed down in the middle of a busy cafeteria. …not at all relaxing. …

My boyfriend got me a spa package and I went to redeem it today. My mani/​pedi with Lynn was great. I recommend seeing her, very friendly and great at what she does. However my massage was a different story. The room was freezing cold and very dry. The room was so small the girl giving my massage couldn’t navigate around the the table! Usually you can hear that relaxing spa music when you get a massage from anywhere else, at this place however all you could hear was people talking outside your door and the phone from the lobby ringing nonstop. Might go back for my nails, but will never go back for a massage. Could not relax at all!

Have been here multiple times, wonderful relaxing pedicures with friendly and accommodating staff.

If I could leave zero I would. Just left here with over-​waxed, uneven eyebrows thanks to Viva.
I have naturally thick eyebrows that haven’t been touched in three months. Pretty much a blank canvas for any good esthetician. Unfortunately, this particular artist wasn’t up to the job.
I instantly felt uncomfortable when she put wax on my upper brow. No one ever waxes the top of my brows because I have dark facial hair and it would make my face look silly if a strip of my face is waxed. The face that she didn’t know this or bother to ask about my preference worries me about her professional level.
I told her I only wanted them shaped up, and when she put the mirror in front of my face to show me my right brow, I almost walked out. It was clearly too thin and when I said that her reply was, «I know, I didn’t mean to do that» well okay lady. thanks. It’s just my face, don’t worry. I also noticed wax all over my headband and in my hair. Wonderful.
After doing the other brow, which thankfully looked better but not equal to the other. She then says «well this looks nice but do you want me to make it look like the other» I said no and that I would try to fill it in myself. Her last comment was «that one was easier, you should tell the next person to start with that one».
Looking for a new salon in my new city, but it looks like it definitely won’t be summerset.