Art Van Furniture & Clearance Center

I’ve bought several times from this Art Van. I’ve always been fairly happy with my purchases and the furniture lasts forever. But my last purchase was not a great one. I purchased 2 dressers for my kids. They weren’t in stock, so ordered them, easy and out the door. They’d be at this location in 3 days, 2 days if I wanted to go to the Burton store to pickup. Decided to wait the 3 days and pick up at Flint store, 8 miles from my house. Because I’d need to make 2 trips, I wanted as close as possible. On pickup day, I went there to get them, with a short time frame to get them at 12:30pm. Went to the service counter and was told they weren’t there, they were delivered to the Burton store. Confused I was surprised but was assured that it’s not that far from the flint store and gave me a map. Wow no apologies, no nothing. So after trying to keep my cool, I told them I want them delivered to my home for free then. It wasn’t my mistake after all. Service woman said I can have it delivered Friday but not for free. If I wanted it for free, I’d have to speak with a manager. She called him out, he came walking past us, spoke with the lady who called him, turned to me and very quietly said come to a computer. Walked 10 feet in front of me to a distant computer. Typed in stuff and said, «the dressers are in Burton store because we don’t stock small items at this store because it takes up too much space for the bigger items.» What? Why did the salesman say this in the first place? Why we’re we given an option then? He said I can’t give you free delivery and Burton is only 10 miles from here, like it was no big deal. It really wasn’t a big deal but, I had two make 2 trips 20 miles away and in no way, shape or form was anyone, especially the manager, apologetic to me. It was no big deal. So after getting rude and mad, I got a whole $ 30 off. Better than nothing but I should’ve returned them. I won’t be back again. Simple mistake that should’ve never happened. Burton Art Van was way better. Very friendly and helpful!

The best location I have been to! Ask for Kara, she is the best! She doesn’t push you, make you feel like you have to buy or spend more than you want. Previously I didn’t care for Art Van because of the sales people and general store atmosphere but since finding this spot I’ve changed my mind

Art Van has been around for years in this area. I love the fact that when I walk in this store I’m always greeted with a smile and isn’t pressured with sales people. They have beautiful affordable furniture and also a clearance center for people on a tight budget. I purchased new furniture and I’m very pleased with my overall experiences that I’ve had with this store through out the years.