Dollar Store

NOT A DOLLAR STORE… Prices are different on every item. Sloppy store, owner does not have heat on in the winter for employees or customers, they wear a coat, hat and gloves? In the summer time I almost passed out from the stuffiness of the store, no air circulation the cashier has a fan by the register in the summer. They also have a credit card limit which according to the credit card company, it is against their policy to have a charge minimum.
My recent experience I bought an item that was cracked and I tried to exchange it, she pointed to her sign NO REFUNDS OR EXCHANGES? Even if the item is broken I said she said yes. SCAMMED AND CHEATED, even if it is only a dollar, it is money I threw away. Are they that desperate for money to cheat its customers a. THE DOLLAR TREE store which is only a mile or less away is the best, always busy, nice people work there, they do exchanges or returns. I am going to file a complaint about their inhuman environment the staff and customers are exposed to.