Visible Difference

Another vote for the owner being completely rude. It seems as though she doesn’t enjoy helping customers and has a lot to learn about how to treat people. I have heard this from other locals and would strongly suggest that you shop elsewhere. It is a shame because I am a strong advocate for supporting local businesses but I would prefer to go anywhere else.

Support local businesses! This store is the best! They have top quality art supplies that you can’t find at Michaels or Jo-Ann’s, and for a reasonable price. My first time in the store I too was thrown off by the owners aggressiveness, but after stopping back by a couple times, she became familiar with me and comfortable. Now every time I’m there we chat for a while, about art, life, you name it. She is an amazing person.
I don’t know this for sure, but I assume that she is that aggressive and in your face about what it is, that you are there for, because of the ridiculously high shoplifting rate in flagstaff. For a local art store that’s slightly tucked away, just off the beaten path, that may go a day or two, possibly weeks with out one sale, theft would be crippling! Again, this is only my assumption, so I could very well be making an ass of my self. But don’t let the other reviews discourage you from trying this place out, I am not saying they are wrong, because they aren’t. But maybe you’ll get lucky and she’ll be in a good mood that day… haha

My husband and I are so glad that Flagstaff has Visible Difference! Great service, supplies and very kind ownoer! This is the only place where you can acquire construction drawings in town, quicky and professionally!

It is strange the other reviewers had such bad experiences at this store. My wife and I were in looking for art supplies and some lady (owner?) was very helpful. She even suggested a cheaper alternative to what I was going to buy.
As we checked out she told us about what was going on that weekend in town. She was very friendly and went out of her way to see we found what we were looking for.

I only go to this store out of necessity, I wish I had another option. The woman that runs the store is rude and obviously does not enjoy her job. Every time I go in she is short with everyone and I try to have a minimal amount of interaction with her. You are not allowed to walk in without stating what you specifically are there for. No browsing, and I never have, I know how she operates. Get in make your selection and leave. Simple, yes, and good for her for keeping things simple.

Visited this store from out of town today. Lady was very rude at first and said we didn’t belong there because we said something about having ordered art supplies online in the past. Argued with us about whether there was a new type of spray paint.