Signed by Josette

I wasn’t particularly impressed by Ms. Brinkman’s (the «Josette» in the company name) attitude towards us. It seemed as if she didn’t want our business at all, and had such a markedly brusque manner about her. It was quite off-​putting. This isn’t the way to treat customers, even if opportunity appears limited.
The lack of communication is also a detriment to her business. I was present for the initial estimate, and at no time did she communicate to us that we needed to put 50% down before she would even touch our order. Not once. We had to find that out on our own weeks later, when we wondered why we had not seen any proofs yet.
The end product was acceptable, but the bottom line is she seems more concerned about other, larger jobs than to take any amount of time to be friendly to the small business owners. If you’re a large company, you shouldn’t have any concerns with her. As for us, we shall look elsewhere.