Flyball Technical Solutions Computer Support & Repair Services

The guy that works here was super helpful and nice — he stayed late at the office just so he could help me with my computer. He even showed me everything that he was doing so that if the same issue happened again, I could fix it on my own. Just awesome. Thank you!

Easy to meet up and drop off your troubled computer for repair. Hard to get a hold of anyone if they already have your computer. Impossible to find a time convenient enough for anyone in the company to return your fixed computer. Took a few times for them to get the computer fixed. It’s more about them and less about the client. Bummer.

Flyball handles the maintenance on my VOIP server for my company. I am in California, but they treat my like I am next door. Their team is fast, courteous, and is a great value.
These are good people that do what they say and care about the results.
I run a cloud-​based asterisk VOIP, and it would be a disaster without Flyball. Instead, I am the envy of my competitors…

I decided to bring my computer there for support instead of Geek Squad to support a new local business. I brought in my custom built computer to Flyball because there was no sound or video being outputted. After days of attempting to troubleshoot myself, I finally took my computer to Flybal when I noticed their sign for «$ 35 Quick Fix solution for any repair 30 minutes or less».
My original visit the technician took some time to give a basic overview of my issue. I came in when they were about to close, so I told him I can just leave it so they can close up. I stated that I was initially inquiring about their «$ 35 quick fix» and do not want to be charge anymore than $ 50. The day in the morning I got a phone call from another technician stating that my computer is fixed. It was a simple fix of plugging in the 4 PIN PSU connector that I forgot and that it is booting up. Prior to noticing the 4 PIN PSU, the technician removed the video card, «tested» the ram, and tested the power supply that took well over a half hour as stated which disqualified the «Quick Fix» deal.
The work/​labor quoted by the technician was over 30 minutes and I was charged the minimum of the $ 50 which was what maximum of what I wanted to pay. Again I want to state when I first brought in my computer I was interested in the quick fix solution for $ 35 that they had advertised on their website and window, but would have been charged $ 65 for connecting a 4 PIN PSU connector if it wasn’t for my verbal agreement prior to leaving my system.
I was a bit confused at first when I was quoted the $ 50 price for reconnecting a 4 PIN PSU connector, but I emailed the technician and was given the information I posted above. I came to a better understanding on why the cost was what it was, after I contested and wanted to write to honest review to help a local business out.
Support local businesses and feel free to let them know what kind of budget you are working with. If you have any discrepancies, don’t hesitate to talk to someone. Their customer service is pretty good, and they are understanding but most importantly they fixed the problem.