Twice New Consignments

I shopped here frequently and purchased SEVERAL items. Today I went to return a $ 50 desk because it was too small for the space in my daughters bedroom. I felt it was overpriced as it was but decided to get it. I did not have my receipt yet they were able to look me up in their system so they verified I did purchase this desk. The woman there was absolutely unwilling to make the return because I missed their return date by ONE DAY! I will now never shop their again. It simply seems customer service is gone and loyal customers like me can completely stop shopping at a store yet the workers and owners do not care. Terrible customer service, buyer beware!

I’m new to Michigan and this store was suggested by management of the new apartment complex I moved into. I needed to furnish a completely empty apartment and I was pleasantly surprised with how much I was able to find for my home in just one trip.
Twice New has items in every category of home décor in excellent condition. I was able to find an entire bedroom set that was brand new at half the cost of anything I found in other furniture stores I shopped in. They also have a very friendly staff who is always willing to help. One of the best parts is that they have free delivery if you live nearby. They were able to deliver a whole truckload of items that I bought from them in one trip. The boys who delivered my furniture were incredibly patient with me as I asked them to place the heavier items in different places until I found an arrangement I liked.
I’ve also had some good luck consigning my own items with Twice New. They split ⁵⁰⁄₅₀ and get a lot of foot traffic so my items have sold relatively quickly. I haven’t tried it yet, but from what I understand they will also pickup furniture from you and then split ⁵⁵⁄₄₅.
Love this store and will definitely be back more often as I continue to furnish my new home!