Gerych’s Flowers & Events

I’ve loved this biz for years — and yesterday we visited in search of little plants for my fairy garden and terrarium projects. The staff is SO friendly and helpful. They are also very knowlegable (spell?) —
Our daughter always sends my gifts from Gerychs and they are always WAY over the top of what she paid for. Wonderful place.
Some people complain that they are too expensive — and maybe you’ll pay a little bit more — not much — but it will be worth it.

I have sworn off of ordering flowers online forever and love to shop locally so when I wanted to order flowers for my mom’s 80^th birthday I called Gerych’s. The woman on the phone helped me with both the price and my selection.
I chose to send her 80 carnations in all colors available to be delivered on her big day. They were delivered and my Mom was very happy. The thing about my Mom is that she has accounting in her blood and when I told her there were supposed to be 80 of them she proceeded to count them. Well, guess what? No there were only 62 flowers.
She called Gerych’s not as much to complain as to let them know. They not only profusely apologized but sent ME a fresh bouquet of flowers, I could not have been more surprised or impressed with their customer service. Outstanding.
It would have been a five star review anyway but this was crazy good customer service.

We have a family house in Holly and stopped by to pick up some flowers… while we found some DECENT flowers that were inexpensive the customer service was HORRIBLE. We walked around the place for 15 minutes just looking for the register. We could find not a soul who could help us. When we did… they were short with us and did of of those Walmart «it’s over there» point and turns. After I help my mom gather all the flowers with no staff assistance we get back to the register only to continue to be treated poorly. The cashier refused to return my moms money in her hand as it was given to her and was reluctant to give us boxes to carry all the flowers we bought. The only thing good they have going for them is that their the only flower shop in town… otherwise I’d say go elsewhere with higher quality products and better service!!!

I’ve never had a flower shop do so much for me at such short notice.
It’s Sunday, I’m going to the National Cemetery in Holly to visit my dad’s gravesite for the first time, we stop at Gerych’s and see it won’t open in another hour or so, but I explain to the woman outside my problem (I’ve got an early flight to catch at Detroit metro) and WOW! she introduces me to Jon Gerych, who says «come in». I get a super arrangement, pay for it, visit my dad and get to Detroit well in time for my flight.
I’m not saying they would do that for everyone, but hey that’s service and I give them the highest rating of any flower shop I’ve been to in the last 50 years.

It’s a lovely place and they seem to have a beautiful selection of flowers and other gift items… but they are SO expensive! I’ve stopped in a few times and browsed, bought a few things but more often than not I find myself looking elsewhere.

If your looking for flowers for someone special, don’t call this Gerych’s, you’ll be putting them out. I called the Saturday before Mother’s Day and asked if they would have time to put something together for my mother and deliver today. The lady that answered the phone politely said yes and then asked if I could hold on for a minute. I said yes, assuming they were busy. Literally ten minutes later I hung up because no one had gotten back to me and called back asking if they had forgotten about me. The same lady said no they hadn’t forgotten then rudely said «what do you want?». Well, with that kind of response, I want nothing. I promptly called Fenton Flowers and Gifts, whom were very nice and spent my $ 60 there. Don’t waste your time at Gerych’s, they obviously don’t want your business.

The lovely setting of Gerych’s flowers in Fenton, Mi. makes one feel very comfortable and pampered. My wedding was three weeks ago, and after making a complaint about my flowers, I was told that I would receive a call ASAP. I am still waiting. However, it is now too late.
My table flowers were lovely. They were fresh and colorful. Everything was breathtaking. The bridesmaid bouquets were equally beautiful flowers, however, they were tied so loosely that they were falling apart, and had to be retied just prior to the ceremony. The two maid of honor bouquets were anything but what I ordered in color, or flower. In fact, the person handing them to the maids of honor, was laughing with good reason. My bouquet was made up of flowers that had not been agreed on, they were not fresh, and the bouquet was falling apart… When you choose your wedding flowers. You are not shown any pictures, of flower arrangements or bouquets. I hope this review will help another bride to avoid the disappointment I felt when I saw the sad bouquets that were presented. Very costly
And upsetting.

Early on a Saturday morning I found myself in a frenzy looking for a dozen roses for someone sweet and could not figure out where to turn. Calling down the list here on Unilocal,Gerych’s was second on the list and answered.
‘Do you have roses and can I buy them, right now?
We certainly do and although we’re not open c’mon around the back and we’ll set you up :)‘
Whew!
Walking in to this store I was blown to smitherines that such quality existed in tiny town Fenton. While they were preparing my order I was able to wonder the wondrous store and was taken aback at the amazing furniture and dishes and lovely trinkets that were displayed so fashionably everywhere.
I was also blown to smitherines and taken aback by the ridiculous price tags. Talk about exploiting us poor Fentonites, my goodness.
The $ 50.00 bouquet was well worth it’s pretty penny, beautifully arranged and built to last. You’ve made a sucker outta me, as I have no other choice, I’m sure I’ll be back soon.