Ed’s Tire & Auto Service

I went in on a Saturday at 8:30am to get four tires mounted and balanced on my car. I was told there would be a wait to get the tires installed. It took 2.5hrs to mount the four tires on my car. In addition, I was originally quoted $ 85 for all four tires. This quote did not give me an individual cost break down like other shops I have been too. Tire Rack has this place listed as an installer charging $ 10 per tire. There are no other fees listed on tire rack such as shop or environmental fees. The guy at the counter seemed disturbed that I mentioned the tire rack pricing and after some seconds of silence said the best he could was $ 65. Basically, they will not honor the advertised prices and their customer service was nothing to write home about. Will not be coming back. Two stars are for reducing the price but not honoring the advertised tire rack price.

On a hot day in May, my a/​c stopped working. I pulled into ed’s to have it checked. They said my compressor was bad and would cost almost $ 1400 to fix. I told them I would talk to my husband. After many tears & a sleepless night, I took it to another place for a second estimate. Image my surprise when the second man said, «well your compress is fine». I said «I don’t need to spend $ 1400?». The freeon needed to be bleed out & changed. $ 75 later, I left with my a/​c working.
I went back to Ed’s to express my dissatisfaction with their treatment of me. The man I spoke with could not make eye contact with me as he feed me a line of junk about how they had misdiagnosed the problem. Had my husband taken the van to Ed’s, I am confident they would not have tried to charge him $ 1400 for something that didn’t need to be done. In my research both online & with 3 other mechanics, it is easy to diagnose a bad compressor. SHAME on Ed’s for trying to take advantage of me!