Tire Guys & Express Service

I would say customer service was NOT the practice for the day! Traveling from CONCORD. Last customer taken 4:30, well aware in previous phone exchange. Arrived 4:27 all doors shut with the guys looking out of garage window and 1 man stopped from leaving and turned to help me. I got out of car Dave owner comes out, I introduce myself and said you told me on phone 4:30 so I made it. He said NO my clock says 4:35 and my guys want to enjoy the holiday also (being Friday). I said oh no, please I just traveled from Concord. He then turns and says OH WELL, opens and shut the door on me! I will not support bad customer service like that. Nor will my wife ever return for service again. We dealt with you 1 time too many!!! It was the quickest 180 turn around for customer service I’ve ever experienced.

What an ASSHOLE !! All I wanted to do was get my tires balanced, and this jerk tells me «I can’t make any money on THAT !! I’ve got twelve guys out here … I’ll pass » YOU’LL PASS !! YOUR A TIRE GUY !!! What’s the point in going to a service center, if you can’t get any service? Last summer I went to see him about fixing a flat tire from my boat trailer. He tells me «Take it someplace else. I don’t bring anything in for less than $ 45.00 » WHAT !! YOUR A TIRE GUY !! (NOT !) People do yourself a favor. pass by this place and head up past Walmart. there is a new place on the left there. The guy is a sweetheart. has a nice roomy and clean shop. and his prices are better. Go Figure. It’s a Win-​Win

I always seek to support local businesses. Unfortunately, when it comes to the «Tire Guys» in Farmington NH, there is little «support» in return. I recently bought 4 new tires, and just a few weeks later, one tire fell off on my way home from work! Luckily, I chose the back roads rather than the freeway, or the damage to my vehicle, myself, or someone else could have been monumental. After I retrieved my tire and was able to get it back on the road with the help of a nearby friend, I slowly drove it to a shop for necessary repairs. I stopped into the Tire Guys on my way to work the following morning and explained what happened very calmly and respectfully, only to be ridiculed and criticized by the owner, Dave Hughes. He immediately said «I can only offer you an apology and what do you expect, for us to follow you around and tighten your friggin’ lug nuts before you go to work everyday?» Are you kidding me! I only expect you to do the job right the first time, and take responsibility for your carelessness and unprofessional, amateur mistakes. He then proceeded to say the same bit about offering an apology a second time, but ended the sentence in, «Go right ahead and get an attorney, many have tried before and they always lose, you wont win.» I was done listening to this fool at that point, and decided to walk away before I was insulted a third time. On a funnier note, the first guy who stopped to see if I was ok said, «Holy Sh$t! Did u go to the Tire Guys? Ha-​ha, that’s the second time I’ve seen that happen!» I couldn’t believe it but after the lawyer comments, it sounds consistent. All in all, I’m very lucky for the lack of injury or a totaled vehicle. I’m very unlucky in my choice to support this local D-​Bag. Live, learn, and share on social media!

Another fast «in and out» getting my snow tires on. Who knew studded snow tires are are not as good as the new rubber technology.
These Tire Guys are just waiting to serve you. I have never seen any thing like it.

I had heard that the Tire Guys were a great place to go to when you need new tires, so I decided to give them a try.
Very friendly service. I went in looking for some snow tires, and the man working took me into the shop area and physically showed me the different types of tires, and gave me his recommendations. Price was very reasonable.
Within 15 minutes they had taken off my old tires, put on my 2 new tires, put my 2 existing tires on the back, placed my other 2 old tires into bags, put them in my trunk and had everything complete. During this time I sat in their waiting room. Small in size, but plenty of chairs for people to sit, along with a radio going.
The snow tires he recommended have been working fantastically this winter, and I am one happy customer.

Tires installed and state inspection. In and out in 20 minutes!
Dave and the entire Tire Guys staff are welcoming, professional, and knowledgeable. When we first moved to the area, they installed a pair of tires for us we had previously bought, and their level of customer service really left an impression. When we needed four new tires, they were the first place we called.
By far, the best prices in town, 1000 mile guarantee by Dave, and their new garage is wonderful! You can sit on the patio, in air-​conditioning, or down by the brook and woods line behind the facility. A fair, honest deal, and excellent customer care speaks volumes for this place. Y’all come here for any car needs!

How has no one reviewed this business yet?! I went here for the first time today and they were so accommodating and friendly! I called around to local businesses and got quotes but I also asked many friends where I should go to get a set of 4 new tires and it was pretty unanimous all the way around, they had the cheapest price for brand name tires in the area. From friends of all walks of life and social circles, they all told me to go here and I’m pretty sure others would have to if they had heard of them, which I hadn’t until I began to ask around. I live in Rochester with plenty of other tire businesses within walking distance while this place is about a 10 – 15 min drive but it is worth it for sure. They do not take appointments instead opting for walk-​in services which I prefer because I have a problem keeping appointments and I like to be able to go in when I am in the area and I can’t always plan for when that will be. Keeping that in mind, they had me in and out in 20 minutes, which was so amazing to me! The man who I spoke with over the phone and dealt with in person (his name may be Dave?) was very friendly and spoke to me respectfully which can sometimes be hard to find as a woman dealing with car places. They are very fair with their prices and they even do inspections and they seem to be the cheapest for that as well. They don’t jack up prices to line their pockets, they seem to rely on word of mouth advertising and fair and honest service. If you are in the market for tires or an inspection, this is the place to go for sure!