This company is a huge scam to overcharge you and your insurance companies. They don’t even answer their phones nor do they return calls. Basically they charge you both out of pocket expenses while also making exorbitant claims to your insurance company. They make you sign a waiver that says that all disbursement checks will go to them so that they will get paid doubly, once from your out of pocket and secondly from your reimbursement checks. If your mortgage company is as incompetent as ours(JP Morgan Chase), this means that the company will even send reimbursement checks made out to YOU to American Dream Home. Again, this means a double paycheck for this company. They are scam artists and the repairs they do aren’t even competent.