Bar Boy Products Inc

I’m always in this place. I live literally a block away. They always seem to have what I need cuz I never remember I need to go there until I’m about to fly by. The staff is always nice. Always remember me. Only critical part of this review is maybe it’s time to move over to the barcode system? It would streamline every transaction. Just saying. You guys are doing a great job regardless. — Mike. I’ll see you tomorrow.

I placed an order for a skillet that I had purchased from BarBoy in the past off the shelf. Not in stock on the day I visited the store, I was informed that they would receive it with their next order. I was called to say it was back in stock. The next day I arrived to pick up the skillet and noticed that I was not given the normal 5% discount that I have been receiving for years… when I questioned the gentleman at the counter about it, he was combative and argumentative with me. Insisting that it was a «special order», I was not entitled to it. It was only 5%…not a big deal to me really, but to be so arrogant and abusive was so wrong. I wanted the skillet, so I purchased it and told him to keep his discount! I WILL NEVER shop there again. Owning a large catering business, I have spent a lot of money at Bar Boy… This was not a pleasant experience and I will never go back!

Hi I went into store to buy a knife after walking around with my daughter we bought a popcorn maker and sno cone maker and many other items the staff was great and very help full. When I went to check out the gentleman behind the counter gave me an additional 10% off that was very nice of him. Would recommend this place.

I must agree with the review by Alicia R. here. I had a similar type of experience yesterday at Bar Boy.
For starters, I recently purchased a $ 10k order from them in light equipment. My experience with that was OK at best. The only comment I have for this experience was that they said they would give a completive quote on the equipment since I was placing a nice sized order. The quote was nothing short than list price but I will admit it was much better than WinDepot of Restaurant Depot. Fine.
Without going into a he said/​she said story here, I called to confirm if they had a product in stock that they supposedly previously ordered. When I called, I got a rude woman on the phone telling me yes. I made the trip down there and of course, they didn’t have the product. When the proceeded to talk down to me, I simply cut them off and put them in their place.
Don’t talk down to me — better yet, don’t talk down to US, THE PEOPLE who are in this business our whole lives. We know what we are doing. Don’t talk like you know more about this business than we do. We know what stuff costs, we know the quality of the products so don’t try and talk down to us. You are a middle man supplier. You do not know about the business for if you did, you would BE in business for yourselves.
Management/​Ownership: get your house in order. Weed these lazy people out.

If you can find another bar supply store to go to… run, don’t walk there, instead of going to BarBoy!!!
This is the kind of place that can be so fun to wander around and buy all kinds of cool stuff! aka It would be easy to drop a lot of dough there on all kinds of things you don’t really need. Unfortunately, their bad attitudes and general lack of interest take all of that potential away.
While some of the newer, younger staff are friendly-​ish, and semi– accommodating, it doesn’t make up for the older employees who seemed inconvenienced, and downright offended that you want to buy their products!
As a professional bartender, I often need new supplies for my freelance gigs. I’ve been in Barboy regularly since the summer and most of the time they can barely be bothered to help me.
On my most recent trip, a few days ago, I was searching for a specific kind of clear plastic ‘spill-​stop’ pourer w/​a black collar. I saw they had it displayed in chrome, but not in the ‘clear’ I desired.
I brought 2 different bags of pourers up to the register (the chrome-​collared pourers w/​the collar, and clear plastic pourers w/​o the collar). An older gentleman behind the counter continued to casually peruse a catalog for a few minutes, as I stood there waiting for help.
When he finally looked up, I specifically explained my situation and what I was seeking. He looked at me like I was stupid, grunted and mumbled that I already had what I was looking to find. To which I clarified, «No, these clear pourers don’t have a collar. Pointing to the chrome ones I asked, ‘Do you have these in clear?’ To which I received another grunt response, sounding something like a curt ‘No.‘
This man had no customer service skills at all and frankly seemed offended that I even wanted to buy something at his store! He was standing there with a huge catalog of bar products in front of him and he couldnt have offered to look through it to see if he could order them for me?! Yeah right! I left feeling dismissed, unappreciated and unwelcome.
I could’ve settled for the chrome pourers, but his rude behavior sealed the deal on me walking out w/​o them. So, I went home and ordered them online! I’d rather pay a bit more from a company that actually appreciates its customers, then buy them from people who think they’re better than the people who walk in their store.
Sidenote:
In 2012, after hurricane Sandy my father went into BarBoy with a close friend whose butcher shop was destroyed from the storm. They were looking to buy new equipment, which would have been at least $ 7000 in sales for BarBoy.
They were given a lot of attitude by the employee helping them. Then the employee said he would get back to them with an estimate of what the equipment would cost (again at least a $ 7k sale) and the man never called them back!!!
If they care so little about such a big sale, and disregard future business so much, then clearly they don’t need anyone else’s patronage. So you might as well go somewhere else where they want, and appreciate, new customers and actually want to sell their products!
Shape up BarBoy!!!

I really dig this place. It’s a Resturant/​Bar supply store. They have just about everything you are looking for. Cookware, serving supplies, kitchen tools, glassware and everything else you need for your establishment.
It’s a great place to pick up supplies for a large backyard BBQ or that kitchen gadget that you need. Place is well stocked, and the staff is very friendly.