A Formal Limousine

I called A Formal Limousine for the first time and would be my last, after speaking with Tom. He was very rude and his attitude was very condescendent. I’m used to dealing with professionals and he was far from that.
If the owner of a business cannot treat people with respect and dignity, he or she has no business working with prospective customers. I would never call them again or recommend A-​Formal Limousine.

I called around to check availability for senior prom for my daughter. I found A-​Formal on the Google search engine and it had a couple reviews of happy customers. I had seen their limos around previously.
Upon calling I spoke to Tom who was friendly and accommodating. His original phone call quoted me and I hung up with all the info I needed to check with parents and get a deposit. When I called back a few minor details had changed, and as expected so did the cost (we added 2 people and half an hour). I gave a deposit and was told cash could be paid on the night of the prom. We had rented the town car for 9 people. Prices were competitive and reasonable.
Upon arriving at our meeting spot a few parents had already said our driver was waiting asking for me. I was greeted with professionalism and courtesy and provided both my contract and receipts for both transactions. The contract was simple and easy to understand and the driver was excellent. He texted me when the kids arrived at the venue and when they were back for the night safely at after prom. This was huge to me considering the car was full of mostly minors. I was very happy to know all the kids arrived safely.
Bonus: because the had a bigger car availabe (a Thursday night) the kids were excited to see the SUV pull up. I believe this seats 16 (sorry if I’m wrong) and the kids were super excited for the «upgrade» and the nicer car and more room. Parents were a bit jealous, too!
Excellent service, great communication, kids loved the driver and everyone had fun. We will be using them again.

My fiancé & I only needed a towncar for a short amount of time the day of our wedding so we called A Formal Limo. Tom was so easy & straightforward to deal with. The pricing for the high quality of service you get is the BEST in the area. He called twice to confirm which a nervous bride can appreciate!
Our driver was a cordial 10 mins. early the day of the wedding. He even had a cooler of ice waters & champagne for us. The car was super clean and comfy.
Thank you A Formal Limo for making our day awesome! Will be my go to company for bookings & referrals.