Shogun Japanese Steakhouse

Fairview Heights, United States

3.2

Open now

20 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 618-628-3500
Address:
314 Fountains Pkwy, Fairview Heights, IL, 62208
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Bussiness info

Takes Reservations
Yes
Delivery
No
Take-out
Yes
Accepts Credit Cards
Yes
Good For
Dinner
Parking
Private Lot
Bike Parking
No
Wheelchair Accessible
Yes
Good for Kids
Yes
Good for Groups
Yes
Attire
Casual
Ambience
Casual
Noise Level
Average
Alcohol
Full Bar
Outdoor Seating
Yes
Wi-Fi
No
Has TV
Yes
Waiter Service
Yes
Caters
No

Today

Today 11:00 am – 2:00 pm
4:00 pm – 10:30 pm
Open now
Local time (Fairview Heights) 16:46 Friday, 29 November 2024

Business hours

Monday 11:00 am – 2:00 pm
4:00 pm – 9:30 pm
Tuesday 11:00 am – 2:00 pm
4:00 pm – 9:30 pm
Wednesday 11:00 am – 2:00 pm
4:00 pm – 9:30 pm
Thursday 11:00 am – 2:00 pm
4:00 pm – 9:30 pm
Friday 11:00 am – 2:00 pm
4:00 pm – 10:30 pm
Saturday 12:00 pm – 10:30 pm
Sunday 12:00 pm – 9:30 pm

Nearby

Near this location:
1
ft
Fountains Family Dentistry
314 C Fountains Pkwy
1
ft
Fountains Eyecare Center
314 D Fountains Pkwy
1
ft
Johnson Properties Inc
314 Fountains Pkwy Ste B
60
ft
Highlands Residential Mortgage
314 Fountains Pkwy Ste B
120
ft
Express Employment Professionals
314 Fountains Pkwy Ste E
390
ft
Centrue Bank
303 Fountains Pkwy

20 reviews of Shogun Japanese Steakhouse

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Place rating: 4
Belleville, IL
Been here several times. I’m not a fan of the hibachi because I don’t like how all the meat and veggies are SOAKED in sauce. Tried to ask for light sauce once and it didn’t pan out. I am a fan of their sushi, however, and that’s my go to now when we eat there. Service is always good.
Place rating: 1
Swansea, IL
I typically only go for my kids who are fans of the show conducted by the chefs. Well that epically failed with our recent visit.
I wasn’t feeling too hungry this time so I opted to only get some seaweed salad and sautéed mushrooms besides the kids meals can be pretty filling for my little ones so typically I eat their leftovers too.
Well it started of with ordering a mixed drink that tasted and smelled like stinky towel which in turn means that their sweet and sour mix is old and expired. It was horrible and I sent it back with no intentions of trying another one. The seaweed salad lacked flavor, it’s difficult to describe but it was very bland.
The chef’s entertainment was non-​existent. Not sure what this issue was but I’ve seen more from the Mexican gentleman at Sakura in O’Fallon. By the way that chef is awesome for a show!
The only thing he did was a little «egg roll» and «chucking broccoli» at us. No volcano or funny little
gestures or anything for the kids. It was sad because that’s what they enjoy most from hibachi grills.
The chef or waitress forgot our appetizers and about my mushrooms. Basically we were done eating when she finally brought them out and blamed it on being busy. I get busy but she would have known had she actually checked on us. The last item was that these guys don’t clean the grill right away so it’s an eye sore and can be burnt smelling.
The filet mignon was cooked to order and wasn’t too bad not were the scallops but the chicken was pretty dry.
Place rating: 2
Hyattsville, MD
Sushi was about average… But the service is horrible. … This is my 2nd time waiting over 20 minutes for lunch
Place rating: 1
Saint Louis, MO
My sister went here with some friends and they got the hibachi chicken, and it was rare. The manager wouldn’t refund their meal. We won’t be back.
Place rating: 5
Springfield, VA
The pad Thai was great! The vanilla fried ice cream was great too but it definitely not for one person alone.
Place rating: 2
Collinsville, IL
We went here with a large group (15) however we did have a reservation. Although we got seated in a relatively timely manner, it took a ridiculously long time for to get our drinks (even just water) and food. And our checks for that matter. It was right around three hours from seating to leaving.
It seemed like they gave us the greenest waiter they had available. When he finally brought the first half of our drinks, he set the large drink tray down on the hot cook top. Several people tried to tell him that the tray was melting. It left some sort of plasticine residue on the cooking surface, and smelled awful. We had to tell the chef to use the other cook top, even after he tried to clean it because there was still visible residue.
The food was so/​so. Not very impressive at all. I paid $ 14 for the only vegetarian tepanyaki entrée, which was not an entrée at all. It was the side dishes served with everyone else’s entrées (salad, non-​vegetarian soup, fried rice, and mixed vegetables). I expected to receive some sort of entrée, especially for that price.
The only thing that I can comment positively about was the performance of the tepanyaki chef. He did a good job, and was quite entertaining. The food was Ok, but definitely not worth the price.
Another unfortunate tidbit about this restaurant, they automatically added an 18% tip due to the large size of our party. I’m sorry, but our waiter was awful. He did not deserve 18% for taking 3 hours of my life and exposing us to plastic fumes. I won’t be back.
Place rating: 4
O'Fallon, IL
The sashimi here is fresh and thick cut. They do not put rice on the plate like some places do. Because you shouldn’t with sashimi. The prices are reasonable and I only eat the appetizer sashimi. I also like the hibachi but find it a tad bland and I love spicy food. Wish they had hot sauce like the Thais.
Place rating: 3
Saint Louis, MO
Four of us — two couples went to Shogun for dinner on a Sunday night. The place was nearly deserted. Our friends ordered two entrees and a sushi appetizer. We ordered the $ 19.95 «all you can eat» sushi special for each of us. We started with three rolls in our first order. Our friends’ main meal came first — unfortunately, the meals were delivered before their appetizer. Not very good folks. Our sushi came. We munched happily but then we had to search out the waitress to order more. We ordered two more rolls. We waited and waited. The sushi chef meanwhile was putting out platters of sushi to other tables. We finally got our second serving. Remember there are two of us eating this as our main meal. Our friends were through eating their meal and their late arriving appetizer. We were still trying to lasso someone to order more sushi. We finally got a third round of two more rolls. And, we gave up. Our friends had been sitting there for at least 20 minutes after they finished eating waiting for us.
So lesson learned. Do not order the all you can eat sushi unless you are — a. not hungry, b. have a few hours to wait and c. NEVER on a busy night. We could have easily eaten several more rolls.
Place rating: 5
Belleville, IL
this is my fav location of shogun they havr habachi or you can eat on side w out. also outdoor seating and sushi great for groups or date or family you’ll like it. chicken or steak or veggie it’s all good
Place rating: 1
Maryland Heights, MO
I went to eat here after my daughter’s Lacrosse game at McKendree, we were soaked and wet from the rain. Already not feeling on point. Our glasses were never refilled, my niece ran of Mr. PIbb.
When I left my phone gets a text showing charges going through on my card. My waiter Ryan put a higher tip through on my card so I turned around and went back in and he denied it stating that the credit card company puts through a charge to hold then will credit or refund amount. The manager was right there and did nothing, my card still shows no refund but amount with extra tip added.
Place rating: 5
Belleville, IL
My family loves going here! Lots of fun, great food and drinks! If you go at lunch its a little cheaper.
Place rating: 3
Maryville, IL
Food is good but not worth the money, we made reservations for 6pm, waited about ten minutes for table, sat down waited another 20 minutes to order waited another 20 minutes for chef. Waiter spilled a tray of beer on my wife, he did apologize but no discount on bill! Two adults and two kids cost me $ 100 not including tip.
Place rating: 5
Kansas City, MO
This place continues to amaze my senses every opportunity I get to enjoy the best meal I’ve ever had. Everything about ShoGun is tremendous and I strongly advise anyone to come.
Place rating: 4
Chicago, IL
In town for business and staying at the nearby Four Point Sheraton, I was glad to find a place that I could get some comfort food (to me) for dinner. I opted for the dinner side rather than the hibachi since it is awkward enough eating alone. They had a whole show going on with taiko drums and a dragon head on the other side! I went with a bento box and some steamed shumai. The bento box was huge — so much more food than they give you back home that I thought the waitress must think I was a pig for also getting an appetizer! You get soup and salad with it as well, so there was no way I was going to finish it all. The box had California roll, shrimp and veggie tempura, chicken teriyaki and white rice. All of it was very fresh and tasty. I thought for the quantity of food that I got that the price was also very reasonable as with tip it was still under $ 30.
Place rating: 3
Belleville, IL
I used to really love this place. There was a time my husband ate here everyday for a week to master his fried rice (Now his fried rice is pretty famous). I just ate here today and it seems they’ve changed. Their food has decreased, while their prices increased. I’m a fan if Sakura also so I think I might have to switch to them. The miso wasn’t so good, the rice was not as flavorful and they were missing the pink sauce that everyone loves. They normally put on a good show, which is good to have a little entertainment over the usual dinner.
Place rating: 4
Belleville, IL
The front desk guy was watching the hibachi for three minutes before noticing me, but it was definitely better than last time (~10 minutes!). Not sure why they have this humongous marble divider where the entrance is. They can’t see customers unless you peek your head around the corner to get someone’s attention. This is one of the only restaurants I would wait a long time for at lunch, but they test my patience sometimes.
Sushi was great as always. They need to stop raising the price on the all you can eat though! Lol! Don’t get like Redbox, Shogun, and increase the price every couple months. Geesh. Calm your jets on the pricing. The lunch crowd is definitely not how it used to be. Not sure if that’s because of raising the prices or what, but I thought it was interesting enough to mention it.
As far as the menu is concerned, the have a wide variety of sushi and sashimi. They have specials on entrees, but I never get it. Outside of specials, the menu prices are a bit steep – appetizers included. Lunchtime only for me! The hibachi prices are average.
Overall I would recommend this place. I’ve yet to receive bad service :) The servers are nice and attentive!
Place rating: 1
O'Fallon, IL
I’m not sure who the manager is but they need a new one. We went there tonight and they spilled an entire tray of beer on my wife. We are very forgiving as long as you own up to what you did. Instead we were rewarded with a bill that came right when we got our food, No offer of dessert. They left broken glass by my wife’s feet for 15 minutes. We finally had to ask them to clean it up. They gave me a full bill with no discount, I asked if there was anything there going to do since her entire purse with all of her belongings had a whole tray of beer in it, They took seven dollars off my bill with no apology. Her purse is ruined and she had to go home with beer down her shirt back pants shoes and purse. Thanks for the seven dollars. Get a new manager. All you had to do was apologize And not act like it didn’t happen.
Place rating: 2
Waterloo, IL
I was meeting my wife for lunch on Friday and we were going to shoguns because we have been there several times. She went there and I was running late so she said she would get a table and I would meet here there when I got free. She waited for an hour to get a table and finally left. We have had several good experiences there so this was very disappointing.
Place rating: 4
Mascoutah, IL
Took my little man here for his birthday, his choice! Food was amazing and the experience was top notch. The only thing I didnt like was the $ 5.00 upcharge for the birthday experience. Watching tje chef’s do work was really cool. Decent prices for the amount of food you get. Overall good experience!
Place rating: 5
Belleville, IL
I had read the reviews before I went and they were 50⁄50. My experience was excellent! We only did sushi, and it was GREAT! Fresh, and one of the best in the area.
Our server, «Yuki» was amazing! No complaints from «This Girl.»