Jos A. Bank

My experience was based on 5 minutes of being in the store. I had called asking if my suit could be tailored as it was a simple hem of the pants. I was told that it was up to the tailor if they would do my pants or not. So I took the chance to go up there personally and was greatly disappointed. (30 min away) Not only would this store take 3 weeks (a week longer than any of the other stores), but the tailor couldn’t hem my pants for 15 minute? You had a chance to have a customer in your business for 15 – 30 minutes with a chance to buy more clothing, and instead made me never want to come to your store or buy another suit from your company again. Simple customer service goes a long way. If it’s not right, make it right.

This place is a pretty nice place to go to buy your boss or husband a tie, suit (if you got a lot of extra money to spend) or even nice cufflinks. The staff is nice and for the most part has good taste. The location is right outside the mall and nice that it’s separate because you do not feel rushed.