Personally, I agree with H. F on the lack of customer service, I have visited this location a number of times and not once has anyone ever asked if I needed help or greeted me while checking out. However, compared to the Michaels location in Aurora(which totally blows) & the Chapel Hill store(poor customer service), this one is always fully stocked and offers more of a variety when it comes to supplies.
Tim D.
Place rating: 1 Akron, OH
If i could give them no stars i would. i went in because i had some framing to to. every other craft store in the area lets you take the samples of the frames off the wall. NOTHERE when you go to get a sample to look at they pretty much yell at you. they would not give me a price unless i was for sure going to purchase. I left and will never go back this place should learn something about customer services.