Nan-Den Gems

I am so glad to have a place like this in town.
After my favorite necklace broke I hung on to it for a few months trying to figure out a way to repair it myself. Finally defeated, I came here to see what could be done to salvage my beloved necklace.
You can’t just walk in the door here, you have to ring a doorbell and be buzzed in by an employee. When I came to drop off my necklace I entered with a man while the jeweler was helping another woman select earrings. It was a good, solid 10 minutes after I walked in before the man working (the jeweler) acknowledged me in any way. The woman he was helping when we entered took a while but he never shot me (or the man I entered with) a glance or a «I’ll be right with you» until he was moments from walking over. Not a big deal, I guess it gave me a chance to look around a bit but most of their stuff was out of my price range.
The guy looked over my necklace and told me he could fix it for $ 15, just over $ 16 with tax. I agreed and he told me to return in a week to pick it up.
When I did come back there was a few women in the store and I started dreading the wait before I even got in. This time however, he acknowledged me right away and remembered that I was there to pick up a necklace. He called to a woman in the back of the shop to come help me and she emerged a few minutes later to retrieve my necklace. When she brought it out I noticed the ring the jeweler had attached to repair the necklace needed to be clamped shut a bit more and he fixed it right away.
It was so great being able to wear my favorite piece of jewelry again. I certainly hope I don’t have another of my items break anytime soon, but if it does happen I’m confident the staff here can handle it.

It is a pleasure to do business with Fernando and his staff. No hard sell, just good honest business conducted with respect and courtesy.

Always a great experience! I take all my watches here (any make or style) and within 10 minutes the links are taken out and I am on my way. Great people to work with!

This is the place to go if you’re looking for a great deal on quality jewelry. It’s family owned, and you are made to feel like family when you’re there. I’ve had a few things worked on there for a very cheap price. It took them a few days to have my repair completed, but that’s only because they have a lot of repairs to do (some more complicated than others). Overall an excellent place to get your jewelry fixed and to get a great deal on jewelry for purchase.