Do yourself a favor and search Unilocal for«Northern Virginia Endocirnologists PC» and you will see 9 more reviews, including mine from 2012 for 1 star.
Laurie B.
Place rating: 1 Burke, VA
I hated this office before I even walked in the front door. The receptionist who scheduled my appt CHASTISED me for being out of town and unable to come in the next day for what my referring doctor told me was not urgent and just«something to follow up on.» The receptionist told me it was urgent, and I needed to come in immediately, which, obviously, got me VERY scared. After speaking with 2 doctors in my referring practice, I was assured it was NOT urgent and that the receptionist was way out of line. When I called the day before my appt to ensure that they had received the blood work from my referring doctor, the receptionist told me she would have to walk across the office to check. I said I would hold. She said«we got a sheet of paper.» I said«does it have the information you need?» she sighed and said«I don’t know! You didn’t tell me to check for that!» I told her that since SHE in fact worked there, wouldn’t it be common sense for her?! I walked in with ample time before my appt with all my paperwork filled out. Good thing they insist on your early arrival since there were no employees there, and no clients in the waiting room. Once people finally noticed I was there, I was asked for my paperwork and given ANOTHER form, stating that if I needed my prescription refilled, I would have to pay $ 15(which, fyi, I’m pretty sure is illegal). Finally got to Dr. Rogacz, who was nice enough, although pretty chatty about her personal life. She explained thyroid disease and pregnancy well, but didn’t talk about the implications of it, what the next steps would be, etc– just promptly handed me off to a lab tech for more blood work. Left feeling rushed and uninformed(which, I should have advocated for myself more, but it’s a lot to take in, especially when you are already emotional about it). I will wait to get my lab results and see if the doctor steps up to the plate, but overall, I’m very un-enthused about this practice where the overall attitude I get is «why are you here interrupting our cell phone conversations and unprofessional chatter about my uncle’s ex wife’s baby daddy(which, literally, I heard the receptionists talking about while I waited and waited and waited for my appt).» Where has patient care and customer service gone in the human medicine world?!
Noelle J.
Place rating: 5 Merrifield, VA
I have been seeing Doctor Melissa Antonik for the last few months, I haven’t met any of the other doctors, so i’m just speaking about my experience with her. I saw referred to her regarding high prolactin levels, which turned out to be a pituitary tumor. She has amazing bedside manner, had a good sense of humor and did a really good job at explaining everything to me in a way so i didn’t get too overwhelmed. When the medication she placed me turned to be just to hard on my body she approved me for neurosurgery right away. Since i first met her I have met with several neurosurgeons, neurologists, and a bunch of other specialists. No one has seemed to care about me as much as she has. She checks up on me, always returns phone calls and has been out of this world amazing. I’m lucky to have had her.