If I could give 0 stars I would. The food and beverages are fine. But as far as accuracy is concerned, I’d rather have a blind squirrel attempt open heart surgery on me than expect them to get a drive through order 100% correct. Every time, AND I MEANEVERYTIME, I go through the drive through, I have to park my car in the parking lot and see what they missed; the last 10 times by my count! I kept thinking, hmmmm… maybe this is the time all the stars align and I get everything I order. Nope. The streak continued through the high single digits and entered the incredulous territory of double digits. You would think, why keep going there? It was kind of like the Susan Lucci streak. Certainly, this streak had to end? Alas, it kept going. Now, with the last order being number 10, I concluded with my family’s permission to never go to Tim Horton’s again. I’m convinced they would screw up ice water. Forget the ice, probably. And their ineptitude isn’t solely on the Drive-Through. I vividly remember on a rare inside trip when my wife ordered a Bagel belt on a different bagel than a normal plain one. I remember thinking she just broke the poor teenage boy’s brain because he literally froze there like a deer in headlights until one of his coworkers convinced him that he could DO that. So, if hodge podge hocus pocus service is what you’re after with a side of grab bag who knows what in the heck you’re getting, by all means… go there. I am not. Ever. Again.
Bob N.
Place rating: 1 Fairborn, OH
Employees were nice but efficiency is not their strong suit. Lemon aid machine was broke and didn’t have turkey for the sandwiches.
Brian H.
Place rating: 4 Cincinnati, OH
Not sure why the previous reviews are all negative. Every time I visit here I get quick and friendly service. I’ve never had any bad coffee or bakery items. This place certainly deserves four stars.
Jim S.
Place rating: 1 Fairborn, OH
These people are idiots. They just give you random food. Why bother taking an order at all if you’re not going to give your customers what they ask for? Morons. Never going back here. If I could give you zero stars, I would.
George H.
Place rating: 3 Dayton, OH
Been a while since last visit to Tim’s. first time for dinner at Mr Horton’s establishment. Really wanted to try the Frozen Hot Chocolate. It was good, but to me it seemed like just another shake. The Turkey & Bacon Club sandwich on wheat was very good. Bacon was cooked the way I like and I especially liked the honey mustard on it. The service was a little slow but no fault to the workers, was only three of them and they were all busy. Rebecca, the shift supervisor took my order and was very friendly and nice. I’d say she ranks in the 90th percentile for fast food workers. Overall, a good place to stop by for a quick bite or right before hitting the road on a vacation.
Tracie F.
Place rating: 2 Cincinnati, OH
They don’t hire the brightest crayons in the box. I looked on their website prior to heading in and planned to order their chicken noodle soup and a slice of garlic toast since I was feeling a little under the weather. When I ordered the toast the cashier literally stood there with a confused look on her face. I seriously had to ask her if she understood my order. She replied yes but she didn’t know how to make garlic bread. Huh? Guess she missed garlic bread training day. One star for her creativity and slathering some garlic butter on a panini and toasting it. I was a little offended that she asked me if I paid as I was preparing to walk out. The customer service left a lot to be desired. Chicken soup was mediocre. I have to admit that her panini concoction was quite tasty. Overall, blah. Go to another Tim Horton’s if you truly want some of their food.
Theresa F.
Place rating: 2 Dayton, OH
Like the guy said before me about the donuts, the same goes for the bagels. How hard would it be to list the bagels you offer instead of me having to ask every time and every time the employee sounds annoyed with me. The coffee is good but the container sucks. Get better containers or the little cardboard things to go around them. Also your breakfast burrito sucks
Ryan P.
Place rating: 2 Centerville, OH
All Tim’s are created equal I guess, but would it kill you to list your donuts on a board at the drive-thru? It is not my responsibility to remember all of the different kinds of donuts you have. If I wanted to get my a** out of the car and walk to the front counter, I wouldn’t be stopping at a donut shop. It doesn’t make it any easier when I get attitude when asking what kinds of donuts do you have. Just put up the sign.