Regency Cleaners

I’ve been bringing my cleaners to Regency for several years, but 2 weeks ago they «lost» a very good shirt of mine. I haven’t been bringing in my good clothes to them because my husband’s shirts were ripped at the collar, but I brought in my shirt because I was in the neighborhood and took a chance. I showed them the picture of the shirt from L&T for over $ 60.00 and all of a sudden the man/​owner didn’t understand what I was saying. I am very sorry about this shirt, it was new and I loved it and wore it often. The woman owner is nice but seems meek in front of her husband, who seems to call the shots. I was there once when a customer came in and showed them that they had ruined a very expensive shirt and also said that he wouldn’t be coming back. Again the man at the cleaners apologized but did nothing else for him; at that point I should have not returned but continued to go; holding my breath that my clothes would return in one piece. We will never go back to this cleaners again, and I now go to DuPont Cleaners in Glen Rock, who I thought lost my shirt and who offered a credit for it, that I clarified when I remembered that I brought the shirt in to Regency. Their seamstress is good and a little more expensive than Regency, but if you want to get your clothes back it’s a good investment.

Top notch service and very nice people deal with.