McDonald’s

This place use 2 be good with customer service… i only go for bkst… dang diana needs 2 be switched from drive thru to back area… She becomes very annoyed when you add something @ drive thru window .or you want to. change your order… one occasion i wanted to take off a bkst sanwich & she said, «its made already» not letting me take it off… she will want to park you if you add something when you’re @ window .she is bad by far.& Ashley the manager is just as bad when you ask how much gravy is served in a biscuit and gravy to go… her response was,” i dont know”.i ordered a large biscuit & gravy the morning before and had very little gravy… when complaing about it her reponse as manager was rude. she ignored my complain.& ignored me. SOMEONE PLEASE SGOW ASHLIE HOW MUCH GRAVY IS IN A TO GO B&G…& coffee at this store taste like its diluted coffee… Wont be coming here after this experience. Felicia Bye

This has to be the worst McDonalds I’ve ever been to. They have gotten my order wrong about 98% of the time. Intentional avoid fast food, but every once in a while I want to get my daughter a Happy Meal and I’ll get something as well. Once I got buns with no burger in between. I was pretty pissed since I had made it home! But I drove back to complain and got a free pie. Big whoop. Anyway, the burgers are always sloppy and never correct. If you must eat there, get the nuggets. Those seem like they’d be hard to mess up.

This is the slowest McDonalds I have ever been to in my life!!! Still in the drive thru and will probably die here.

I have been coming here since they first opened. The service and food is hit and miss. I have had excellent and horrible service here. The problem I have is the way they handle their mistakes. They treat me like I messed up the order. I can’t blame the manager alone. The owner of most of the Tulare county McDonalds could care less how poor the service is. He knows we usually still come back.

Just remodeled and looks better. Drive thru is slow usually. Food is McDonalds same as any other. Workers are generally nice.
Unfortunately I will be returning, who can stay away from McDonalds forever…

Wish you could give half a star or less sometimes! This is the worst fast food restaurant I’ve experienced :(workers don’t know what they are doing and managers aren’t that bright either. They manage to screw things up everytime I’ve had to go there and believe me I try not to go there at all anymore–
***update
so my husband stopped at the one in exeter and picked us up dinner– he said he couldnt beleive how stupid they were– so he went through drive through ordered a chocolate milkshake and when he got to the 2^nd window to pick up his food she handed him a iced coffee. He said he didnt order that he ordered a chocolate milkshake — she said– yeah well we cant make you a shake right now here you go– and he says um I didnt order that! and she says well I know but I thought you would like to have this instead. and he says no if i cant have a shake i want my money back.
seriously why would you not tell your customer that you are out of shakes stuff (or whatever you know what I mean) and aswk if they want an alternative– not just say i thought you would like this instead– um cmon! really ??? stupid at a new level

Probably one of the worst McDonalds ever

This is by far the WORST McDonalds ever. The manager there is a complete douche! You’d think he would be the head master in charge there but his subordinates know more then he does. I have had so many bad issues with HIM and this particular location I have even gone as far as calling the corporate office to complain but no one would ever answer. Every single time I have gone there my order is wrong. Trying to get them to fix the mistake is a joke. This place needs to shut its doors. I can’t believe people actually put up with this place to keep it in business. Starbucks across the street has way better service and it got shut down… This McDonalds has every reason to close its doors: Poor Service. Poor Management. Poor Food. I know its McDonalds so you get what you pay for but this is a bit extreme.

This is the smallest McDonald’s that I have ever seen! Seriously… it’s a mini-McDonald’s. And they obviously don’t generate enough revenue to train their employees properly because their customer service sucks. My friend and I stopped here for breakfast on our way out of hell… I mean Exeter… and my friend ended up with a cold bacon, egg & cheese biscuit. When she went back up to the counter to get another one, the guy actually said «What do you want me to do? This is how we serve it.» WTF??? So instead of just getting her another (hot) sandwich, he ended up microwaving it. Seriously… he MICROWAVED the sandwich.
Not that I ever want to go back to Exeter, but if I do, I will definitely not go to McDonald’s. Lucky for us, there’s a BK right across the street =)